Principal Product Manager

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Why we think you’ll want to join us

• Meaningful team mission with huge global reach: You’ll be fighting money laundering, terrorism financing and human exploitation across Wise’s £145B+ annual cross-border volume. You’ll be working with global regulators and law enforcement across 65+ licenses and 160+ countries. 

• Cutting edge tech: You’ll be developing state of the art systems to prevent and detect crime in real time, spanning machine learning, LLMs and anything else your team feels is needed to tackle the problem.

• Product led company: Wise lives and breathes empowerment. Our growth and progress is all down to autonomous product teams investing in what they believe will get us to our mission. You and the team have full authority to decide and the responsibility to get results.

• Learn from experienced product leadership: You’ll work directly with product management veterans who will invest in your growth and development. You’ll report to Susana, work with Gergő and learn from Nilan.

• Beloved products: Imagine every time you tell someone you work at Wise being showered with compliments about how much they love the product. Our most recent Net Promoter Score was 65+, and over 70% of new customers come through “word-of-mouth”.

We’re looking for a Principal Product Manager to join our Anti-Money Laundering (AML) Squad to make a meaningful dent in global financial crime.

Wise moves £145B+ annually across borders and customers love us for how easy and how cheap it is. You know who else loves moving money cheaply across borders? Criminals looking to launder proceeds of crime.

This is where you come in. Our vision is clean money without borders. You’ll dive deep into criminal typologies, become an expert in how international crime takes place, and build advanced systems that prevent hyper-targeted, regional, criminal behaviour.

About the AML Squad

• The AML Squad works across our offices in London and Tallinn. We are growing the Squad, and adding new teams to make faster progress in our fight against crime.
• The AML Squad owns all anti-money laundering, terrorism financing and human exploitation typologies and risks. This includes customer risk scoring, risk prevention, live risk detection, investigations and reporting to Financial Intelligence Units across the globe.
• As a Squad we currently measure success by two metrics: AML Recall and Cost of Suspicious Activity Report (SAR).
• AML Recall measures how much of the crime we actually catch. We want this to be as high as possible, and are rapidly expanding our coverage of hyper specific crime detection in addition to our already strong general model.
• Cost of SAR measures how much it costs us to detect, investigate and report a criminal to the relevant authorities. We want this to be as low as possible, and are investing a lot in high precision automation including some cool stuff with LLMs.

Role scope: AML Prevent Group

• The AML Squad is broken down into groups: AML Prevent, AML Detect and Fincrime Intelligence Exchange.
• This role sits within the AML Prevent Group. You’ll be the Principal Product Manager for the group. 
• You might have noticed the above AML Squad metrics are primarily about detection. The preventative focus is a new mission for the squad, and part of the role will include defining and maturing the right metrics to measure success.
• You’ll be responsible for setting strategy for the group and supporting an existing Senior Product Manager and Associate Product Manager, either through line management and/or mentoring.

You’ll own the challenge of

• Setting new standards of preventing hyper specific and regional crime at scale, in a way that satisfies our regulatory obligations globally and works financially for our business.
• Working with regional compliance officers (known in the industry as the second line of defence) to deliver global controls that have a strong reputation with local regulators and law enforcement.
• Working with data scientists, product analysts, product designers, product compliance managers, operations leads and software engineers to ensure the team ship the best possible product. One that maximises money laundering prevention, at the lowest possible operational cost, and minimises good customer friction.

This role will give you the opportunity to

• Choose your own path to success - you’ll have the freedom to define the vision and the responsibility for making it happen
• Be flexible in how and where you work, we understand everyone needs a little something different so we’ll do our best to make it happen
• Travel to work with our teams in London and Tallinn as well as meet various partners and organisations globally when needed
• Inspire teams with your ideas, knowledge and self-starting attitude

A bit about you: 

• You are a seasoned PM who has solved large problems at a scale. 
• At the Principal PM level we expect at least 6 years of direct product management experience, ideally closer to 10.
• You are customer obsessed. You approach every problem from the eyes of the customer. In Anti-Money Laundering, regulators and law enforcement are our “customers”. You need to demonstrate how you apply your user research and empathy skills to build in a way that will make these customers love Wise.
• You have direct and extensive experience in building machine learning, LLM or other advanced algorithmic or data heavy products. Bonus points if this was in anti-money laundering, fraud, fincrime, trust and safety or related domains who deal with risk.
• Ideally you can go deep with algorithm design and metrics, but also have deep empathy and taste when it comes to the experience of the investigators (or data labellers) who work through the output of the algorithms.
• You can use different data points, both qualitative and quantitative, to identify, diagnose and prioritise problems and opportunities to solve them. 
• You are able to turn a vision into clear, tangible building blocks of a roadmap and have a clear definition of done. 
• You have extensive experience of working in a cross-functional team of engineers, designers, analysts, data scientists and researchers. 
• You’re hands on, and you’d do everything needed to make the team and the product successful. You get it done. 
• You are self driven, you deal well with ambiguity, and you can pave the way for things that have never been done before. 

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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