Operations Specialist

Position:
Operation Specialist

Company:
TW-based technology and consulting firm

Location:
Taiwan, Taipei City

Employment type:
Full-time

Work Arrangement:
Hybrid

Short Summary:
Our client is seeking a proactive, detail-oriented Operations Specialist to manage day-to-day operational workflows and cross-functional coordination, ensuring smooth onboarding, account operations, transactions, and project delivery.

Responsibilities:
- Own end-to-end onboarding and account opening across exchange, banking, and brokerage partners (documentation, KYB/KYC, verification, follow-ups).
- Set up and configure partner accounts and financial venue access; establish and test third-party connectivity.
- Maintain accurate, organized internal records and account documentation; ensure reconciliation and proper document control.
- Support audit preparation, regulatory reviews, and related operational reporting as needed.
- Support day-to-day booking and data workflows in the portfolio management system; reconcile discrepancies across connected systems.
- Contribute to automation and process improvements to reduce manual work and improve scalability and reliability.
- Coordinate with internal teams and external partners to track tasks, milestones, and deadlines and keep project delivery on track.

Requirement:
- Bachelor’s degree in Business, Finance, or a related discipline with 3+ years of experience in operations, project coordination, or a similar role.
- Highly organized with exceptional attention to detail; trusted to handle sensitive and confidential information with discretion.
- Thrive in a fast-paced, startup-style environment; genuine interest in crypto is a strong plus (industry experience preferred).
- Clear, proactive communicator and collaborative team partner.
- Fluent in English; Mandarin is a plus.