Urgent Care Provider

As an Urgent Care Physician with Transformation Health Network, you will play a pivotal role in delivering timely and excellent medical care to patients with urgent healthcare needs. You will be an integral part of a team of dedicated healthcare professionals, collaborating to ensure the well-being of both the local community and the diverse tourist population we serve. This position is primarily assigned to Urgent Care; however, providers are expected to support both Urgent Care and Primary Care services as organizational needs require. Providers hired in Urgent Care must demonstrate flexibility and willingness to provide coverage in Primary Care for vacations, sick leave, staffing shortages, and other operational needs. Likewise, providers hired in Primary Care may be required to provide coverage in Urgent Care. This collaborative approach helps ensure continuity of care and uninterrupted access to healthcare services for our patients and community.

Description

Job Title: Urgent Care Provider 

Department: Clinical 

Reports To:  Medical Director 

Supervises: N/A

Primary Job Responsibilities:  

1. Provide comprehensive medical care to patients with urgent healthcare needs, including evaluation, diagnosis, and treatment of various medical conditions. 
2. Conduct thorough medical assessments, order and interpret diagnostic tests, and devise appropriate treatment plans. 
3. Address medical emergencies promptly and effectively, demonstrating sound clinical judgment and decision-making skills. 
4. Collaborate with the healthcare team, including nurses, physician assistants, and other specialists, to ensure seamless patient care. 
5. Maintain accurate and up-to-date patient records, adhering to organizational protocols and regulatory guidelines. 
6. Uphold the mission and values of THN, treating patients with compassion, empathy, and respect. 
7. Educate patients and their families on medical conditions, treatment options, and preventive healthcare measures. 
8. Participate in continuous medical education to stay updated with the latest medical advancements and best practices. 
9. Support community outreach programs and health initiatives aimed at improving the well-being of the local population. 
10. Demonstrate a commitment to serving patients from diverse backgrounds with cultural sensitivity and understanding. 
11. Performs other related duties as required. 
12. Cross-Department Coverage: Provide patient care services in both Urgent Care and Primary Care settings as assigned. Assist with provider coverage during vacations, sick leave, leaves of absence, and other staffing needs to maintain efficient clinic operations and continuity of patient care. 

Education: MD/DO, NP, PA - Medical degree from an accredited medical school. Valid and unrestricted medical license to practice in the state of Hawaii. Board certification or eligibility in Urgent Care Medicine or a related specialty.  

Experience: Experience in urgent care settings, emergency medicine, and/or primary care is preferred.   

PERFORMANCE REQUIREMENTS: 

Knowledge: 

1. Knowledge of common rural health issues and diseases prevalent in the area. 
2. Proficient in clinical assessment, medication administration, and patient care coordination. 
3. Understanding of healthcare regulations and compliance (HIPAA, Medicare, Medicaid). 
4. Familiarity with electronic medical record (EMR) systems and computer proficiency. 

Skills & Abilities: 

1. Clinical expertise in handling a wide range of medical conditions and emergencies. 
2. Ability to diagnose and treat patients with limited resources and diagnostic tools. 
3. Proficiency in triage to prioritize patients based on the severity of their condition 
4. Strong interpersonal and communication skills to effectively interact with patients, colleagues and staff from diverse backgrounds. 
5. Compassionate and patient-centered approach to healthcare, aligning with our Christian nonprofit organization's values. 
6. Flexibility and adaptability to work in a resource-constrained environment. 
7. Understanding of preventive healthcare measures to promote community well-being. 
8. Capacity to work independently and make critical decisions in the absence of immediate specialist support. 
9. Ability to adapt and thrive in a fast-paced environment, managing multiple cases efficiently. 
10. Familiarity with basic procedures and minor surgeries to handle cases in the absence of specialized facilities. 
11. Cultural sensitivity and respect for local customs and traditions. 
12. Awareness of the unique challenges and barriers rural communities face in accessing healthcare. 
13. Willingness to participate in community engagement and outreach activities. 
14. Adaptability to stay updated with changing healthcare regulations and industry trends.    
15. Demonstrate flexibility and adaptability in supporting both Urgent Care and Primary Care operations. Ability to adjust schedules and practice settings as needed to meet organizational and patient care needs. 

Physical Requirements:   

Medical staff should be prepared to work in a fast-paced environment and handle high-pressure situations efficiently. Medical staff may need to perform physically demanding tasks, such as assisting patients with mobility, transferring patients to examination tables, or helping with minor surgical procedures. This can involve prolonged standing, bending, and lifting. Medical staff in urgent care often encounter patients with acute illnesses, injuries, or emotional distress. Dealing with such situations can be emotionally challenging and may require empathy, compassion, and the ability to manage stress effectively.  

Work Environment:  

Medical office, well lighted, well ventilated. Involves frequent contact with staff and patients. May view computer screens for long periods of time.  Clinic hours may include daytime, evening, and Saturday shifts. As the organization expands access to care for the community, providers should be prepared to work on flexible schedules, including days, evenings, Saturdays, and shifts in either Urgent Care or Primary Care settings as needed

All staff are expected to keep their work areas clean and free of clutter, as well as maintaining the break room by cleaning up after themselves, and occasionally serving one another by cleaning surfaces, putting dishes away, etc.  

We are a Christian, Jesus following, faith-based organization who pray together daily and strive to partner with the Holy Spirit in our interaction with one another and our patients. 

 Position Wage and Benefits:  

This is a part-time position. Pay depends on credentials with opportunity for growth based on merit and benchmarks with the company.  

Employees receive excellent benefits including health, dental, and vision, 401K retirement planning, paid sick, holiday & vacation time off, annual CEU allowance (based on eligibility). 

Work Schedule & Hours

• Medical Provider positions require availability to work scheduled clinical shifts within clinic operating hours of 8:00 AM to 8:00 PM.
• Schedules may include day, evening, rotating, and extended shifts, depending on clinic and patient care needs.
• Work schedules may vary and can include weekdays, evenings, and occasional weekends, as applicable.
• Providers must be flexible and willing to adjust schedules to support patient access, clinical coverage, and evolving operational requirements.
• Specific clinical schedules and shift assignments are determined by clinic leadership and may change as service demands, staffing models, or hours of operation expand.

About the Company

At Aloha Kona Primary & Urgent Care we utilize a special model of healthcare, integrating the highest quality of scientific medical care along with Christian principles, such as prayer, counseling and acts of love, with the goal to bring restoration to every patient's physical, mental and spiritual health. We feel led to serve the Kailua Kona community and love them the way Jesus has shown His love to us. Rather than simply providing healthcare services, we like to think of ourselves as a health services ministry. Connecting you to quality healthcare providers that take your entire wellbeing into consideration, mind, body, and soul, is a core value of the Transformation Health Network Team. We hope to serve this community well, by the Grace of God, and we thank you for allowing us to do so.