Asset Management Specialist

Role Overview
The Asset Management Specialist / Data Centre Logistics is responsible for managing IT hardware assets and logistics operations within the Data Centre. This role ensures accurate inventory control, efficient handling of inbound and outbound shipments, and proper documentation of all asset movements. The specialist will support business continuity by maintaining asset accuracy, coordinating with cross-functional teams, and providing reliable logistics support across multiple data centre sites.

Key Responsibilities
- Receive, process, and unpack incoming goods; sign for packages; prepare computer kits for distribution; update inventory records; count boxes; and perform basic troubleshooting on defective goods (RMA).
- Operate and maintain manual and electronic documentation, including shipping accounts, barcoding, inventory records, monthly reports, electronic delivery logs, and incoming shipment records to ensure proper documentation and reliable information tracking.
- Utilize asset management tools such as barcode and PDA scanners to perform inventory operations.
- Deliver consistent customer service with attention to detail, timely task completion, and efficient workflow management.
- Maintain a detailed and accurate log of all items shipped, received, or moved within the assigned area of responsibility.
- Manage on-site assets and collaborate with cross-functional teams including technicians, engineers, and operations staff to ensure smooth workflows, resolve logistics-related issues, and support project delivery.
- Participate in cross-functional meetings as required, providing updates on inventory status, logistics planning, and asset availability; perform other related duties as assigned to support team effectiveness.

Qualifications
Minimum Qualification(s)
- High School Diploma or Leaving Cert (required as minimum).
- 2+ years of experience in warehouse operations, supply chain management, inventory control, retail, or a related field within an information technology (IT) environment, or equivalent practical experience.
- Proficiency in Microsoft Excel.
- Proficiency in Warehouse Management Systems (WMS).
- Good communication skills and strong learning agility.

Preferred Qualification(s)
- Associate degree or above.
- Ability to operate heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts).
- Experience coordinating with cross-functional teams in a data centre or IT infrastructure environment.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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