People Operations Analyst

Position:
People Operations Analyst

Company:
Tide

Compensation:
15,600 to 17,550 gross per annum

Location:
Bulgaria, Sofia

Employment type:
Not specified

Work Arrangement:
Flexible workplace model supporting both in-person and remote work

Short Summary:
As a junior People Operations Analyst, you will support employee lifecycle processes, assist with payroll preparation, maintain employee records, and manage People Service Desk requests while contributing to process improvement initiatives.

Responsibilities:
- Supporting employee lifecycle processes, including onboarding, employment changes, leave administration, and offboarding activities
- Assisting with payroll preparation by collecting and validating employee information and payroll inputs
- Maintaining employee records and ensuring data is accurate and up to date in our systems
- Supporting benefits administration and helping employees with People-related questions
- Managing People Service Desk requests and ensuring employees receive timely support
- Assisting with employment documentation and compliance-related activities
- Working with People systems and helping maintain accurate employee information
- Supporting process documentation and keeping knowledge articles up to date
- Coordinating with employees, managers, vendors, and external partners when needed
- Contributing to People Operations projects and process improvement initiatives
- Learning about local employment practices and helping ensure our processes run smoothly and efficiently

Requirement:
- An interest in Human Resources, People Operations, Business Administration, or a related field with a minimum 1 year of experience
- Strong attention to detail and a willingness to learn
- Good organizational skills and the ability to manage multiple tasks
- Comfortable working with data, spreadsheets, and different systems
- Strong communication skills and a collaborative approach
- A proactive attitude and willingness to take ownership of tasks
- Ability to handle confidential information responsibly
- Curiosity, problem-solving skills, and a desire to continuously improve
- Fluency in English and the local language of the country supported
- Previous internship, university project, or work experience in HR, administration, customer support, operations, or a similar environment is a plus
- Experience with HR systems (e.g. Workday, spreadsheets, and international Payroll systems)

Benefits:
- Generous annual leave on top of bank holidays
- Paid maternity, paternity, and adoption leave
- Extended unpaid and paid leave options after completing milestone years
- Private health insurance with Bulgaria Zdrave, including extra dental care
- Access to therapy sessions, courses, meditations, and workshops
- Paid days annually for volunteering or personal growth
- Annual budget for books, courses, coaching, and more
- Work from abroad for up to 90 days annually
- Contribution towards setting up your home office
- Keep your old laptop and get a new one when it’s time for a replacement
- Fully Covered Multisport Card granting access to gyms and pools across Bulgaria
- Monthly food vouchers to enjoy meals with Edenred + daily snacks and beverages