Senior Operations Manager

Position:
Senior Operations Manager

Company:
The Global Talent Co.

Location:
Poland, Wrocław

Employment type:
Full time

Work Arrangement:
Hybrid

Short Summary:
We are looking for a Senior Operations Manager to join a rapidly growing European company and help build the systems, processes, and operational infrastructure needed for its next stage of growth. This role involves working across teams, technology, automation, and AI to solve operational challenges and improve efficiency.

Responsibilities:
- Lead day-to-day operations while continuously improving performance across cost, speed, quality, and scalability.
- Design, optimize, and implement operational processes, workflows, automations, and software solutions that improve efficiency and execution.
- Manage, coach, and develop teams across Design, Warehouse, Assembly, and Service Coordination.
- Define and implement operational KPIs across departments and use data to identify opportunities for improvement.
- Take ownership of operational budgets and financial performance, helping improve profitability and resource allocation.
- Drive strategic operational initiatives that support long-term company growth and scalability.
- Identify operational bottlenecks and build practical, scalable solutions that improve execution and customer experience.
- Lead initiatives around automation, AI tools, AI agents, and AI-native workflows as the company modernizes its operational infrastructure.
- Partner closely with leadership to build a high-performance culture focused on ownership, continuous improvement, and execution.

Requirement:
- 3–7+ years of experience in operations, business operations, strategy, consulting, logistics, manufacturing, technology, or another fast-paced environment.
- Demonstrated career progression and increasing levels of responsibility, ideally including experience leading people, projects, or operational functions.
- Experience working in a tech-oriented, digital, startup, scale-up, or otherwise dynamic environment.
- Proven ability to design and improve operational systems, workflows, and business processes.
- Strong financial understanding, including experience working with budgets, operational costs, profitability, or P&L-related metrics.
- Excellent leadership and communication skills, with the ability to motivate, develop, and hold teams accountable.
- Fluent English (C1 or above) is required; German or Polish is a plus.

Benefits:
- Take real ownership of how a rapidly growing company operates and scales.
- Work in a dynamic, technology-oriented environment where you can make a visible impact.
- Help shape the company's transition toward AI-native operations and automation.
- Work closely with ambitious leadership on strategy, execution, and business growth.
- Have the opportunity to grow with the company as its operations and team continue to scale.