Head of Operations

Position:
Head of Operations GPU Cloud

Company:
Scaleway

Location:
France, Paris

Employment type:
Full-time (long term)

Work Arrangement:
Hybrid

Short Summary:
Our growth is driving us to strengthen our GPU Cloud Operations team to build new GPU clusters and establish new operational capabilities. Your mission will be project management of GPU clusters, managing suppliers, and setting up the operational organization to achieve targeted autonomy in operating and maintaining GPU clusters.

Responsibilities:
- Direct the project management of GPU clusters
- Manage and drive suppliers during both project and run phases
- Oversee day-to-day run tracking with the support of dedicated contributors
- Organize interfaces and coordination with other Scaleway departments (hardware, supply chain, data centers)
- Line manage and support a Technical Account Manager (TAM)
- Design and implement the required organization to target autonomy in GPU cluster operations and maintenance
- Handle crisis management situations with manufacturers when SLAs or service commitments are impacted
- Collaborate with key infrastructure and GPU partners (Nvidia, AMD, Dell, HPE, VAST, DDN, Juniper)

Requirement:
- At least 8 years of experience in IT infrastructure project deployment (ideally GPU or HPC cluster deployments)
- Project direction and end-to-end management of complex infrastructure projects
- Hands-on experience with vendor and supplier management
- Familiarity with GPU, HPC, and infrastructure ecosystems (Nvidia, AMD, Dell, HPE, VAST, DDN, Juniper)
- Rigor and thoroughness
- Strong organizational skills
- Ability to drive cross-functional alignment across multiple teams
- Solutions-oriented mindset under pressure and during crisis management
- Collaborative attitude with internal stakeholders and external vendors

Benefits:
- Hybrid work: Up to 3 days of remote work per week
- Spacious, dynamic workspaces with bold design, conveniently located near public transport
- Healthy meal service at headquarters and breakfast available year-round
- Well-being commitments including access to a gym and daycare places
- International environment with a diverse workforce
- Opportunities for internal mobility within the Iliad Group