Position:
Engagement Manager, Public Sector
Company:
Scale AI
Compensation:
$166,400—$249,000 USD
Location:
United States, Colorado Springs
Employment type:
Full-time
Work Arrangement:
Onsite (4 days per week)
Short Summary:
Join Scale AI to lead and coordinate delivery of agentic workflows for a national security customer, blending program leadership, customer relationship building, and technical fluency in a fast-paced environment.
Responsibilities:
- Manage customer relationships from the executive to the end user
- Work alongside customers to scope agentic workflow use cases
- Lead a cross-functional project team to deliver on customer AI/ML objectives
- Proactively identify customer needs and operator pain points
- Oversee onboarding and successful implementation of customer accounts
Requirement:
- An active TS/SCI clearance
- 5+ years of experience in stakeholder management or customer-facing roles
- Track record of structured, analytics-driven problem solving
- Excellent verbal and written communication skills
- Willingness to travel at least 25% of the time
Benefits:
- Comprehensive health, dental, and vision coverage
- Retirement benefits
- Learning and development stipend
- Generous PTO
- Potential commuter stipend