Account Associate

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Job Summary: 

We are looking for an Account Associate to join our growing team!  

We are currently seeking an Account Associate with an enthusiasm to learn and embrace a career in healthcare marketing communications.

The position offers a great opportunity for an individual with a passion for healthcare to work with leading clients in the pharmaceutical, biotechnology, medical devices, and health IT fields.   

Responsibilities: 

• Primary responsibility for supporting the team on internal and external communications across all Real Chemistry accounts. 

• Strong capability in project management and interest in healthcare communications.

• Strong client and account management relating to all communications materials. 

• Draft content for client materials e.g. press releases, infographics, fact sheets.

• Incorporate client edits to documents and materials. 

• Support media monitoring needs for clients.

• Develop and manage media lists for clients. 

• Conduct media outreach for clients.

• Support research needs.

• Liaise with third party vendors to support client needs e.g. printers.

• Manage timelines and project trackers to ensure that the team is on track with deliverables and timelines. 

• Stay on top of relevant trends and flag to managers and clients as appropriate. 

What you’ll do: 

• Primary responsibility for supporting the team on internal and external communications across all Real Chemistry accounts. 

• Strong capability in project management and interest in healthcare communications.

• Strong client and account management relating to all communications materials. 

• Draft content for client materials e.g. press releases, infographics, fact sheets.

• Incorporate client edits to documents and materials. 

• Support media monitoring needs for clients.

• Develop and manage media lists for clients. 

• Conduct media outreach for clients. 

• Support research needs.

• Liaise with third party vendors to support client needs e.g. printers.

• Manage timelines and project trackers to ensure that the team is on track with deliverables and timelines. 

• Stay on top of relevant trends and flag to managers and clients as appropriate. 

This position is a perfect fit for you if: 

• ​Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you. 

• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving. 

• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data. 

• You are highly organized self-starter, able to work independently and under tight deadlines.

What you should have:  

• Must be able to demonstrate a strong knowledge and interest in healthcare marketing (through academic studies or some work experience).

• Relevant degree in a science subject or communications/marketing.

• Has good understanding of social media vehicles and is comfortable managing and drafting communications around them.

• An interest in corporate accounts/the healthcare sector and a willingness to learn and grow both within the company and the industry.

• Open minded and eager to learn – the more you put in, the more you get out! 

• Highly organized with a mindfulness of deadlines, the ability to manage multiple tasks based on priorities and a strong attention to detail. 

• Independent thinker confident in taking ownership of assets and material development, but a team player who enjoys collaboration. 

• Professional presence, performs with a sense of urgency and with a client service orientation. 

• Has confidence to manage upward when required; able to communicate with managers when deadlines will not be met or when issues are foreseeable. 

• High energy, able to effectively operate in fast-paced, growing and evolving environment. 

• Strong written and oral communication and presentations skills.

• Good management of Microsoft Office tools (PowerPoint, Word, Excel) – particularly PowerPoint.

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.

We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.  Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.

At Real Chemistry, we believe we're at our best when we're connected. Our Real Hybrid and Regional Teams (Real HART) approach is designed to foster collaboration, learning, innovation, and meaningful relationships while providing flexibility where appropriate. Because our workforce spans multiple countries, regions, and client needs, work arrangements may vary by role and location. Some positions offer hybrid or remote flexibility, while others require regular in-office presence. For example, certain teams and regions, including some of our UK operations, have office-based requirements. Your recruiter will discuss the specific expectations for the role you're pursuing during the interview process and keep you informed throughout the hiring journey. For employees located within a one-hour commute of a Real Chemistry office, we require in-person attendance two days per week, either from a Real Chemistry office or when working onsite with clients. Employees in regions without a nearby office may work remotely and come together throughout the year for collaboration, culture-building, learning, and team connection opportunities. While these guidelines reflect our current workplace model, we understand that everyone’s circumstances are unique. If you require additional flexibility, we welcome an open conversation with your recruiter and our HR team to discuss your needs and determine what may be possible.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.

*Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.