Senior Account Manager

Position:
Senior Account Manager

Company:
Quantum Metric

Compensation:
$110,000 - $130,000 a year

Location:
United States

Employment type:
Full-time

Work Arrangement:
Remote

Short Summary:
Become a key leader within our Account Management and Customer Success organization as a Senior Account Manager, fostering deep, strategic partnerships with key enterprise clients to ensure retention and drive account growth.

Responsibilities:
- Lead Strategic Customer Partnerships: Serve as the primary point of contact for key enterprise accounts, building and nurturing strong, executive-level relationships.
- Drive Strategic Growth Initiatives: Collaborate with Sales leadership to identify and execute strategic account plans.
- Manage and Exceed Growth Targets: Take ownership of account renewal and expansion goals, providing accurate forecasting.
- Develop and Implement Account Plans: Create comprehensive account plans ensuring clients achieve critical business outcomes.
- Conduct Executive-Level Strategic Reviews: Lead regular Quarterly Business Reviews with executive stakeholders.
- Maintain Internal Visibility: Update internal systems with account health and growth opportunities.
- Champion Strategic Customer Advocacy: Identify opportunities for customer advocacy, including case studies and speaking engagements.
- Drive Customer-Led Growth: Educate stakeholders on the value of new features and integrations.

Requirement:
- Bachelor's degree in Business Administration, Management, or a related field.
- 7+ years of experience managing and growing relationships with large enterprise clients.
- Strong project management skills and executive communication abilities.
- Proven history of exceeding growth targets and ability to travel as needed (20-30% of the time).

Benefits:
- Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company).
- 401k (with employer match) and Options/Equity.
- Unlimited Paid Time Off and Sick leave.
- Parental/Adoption Leave.
- Flexible work environments and numerous resources for professional development.
- Employee Discount Program and Referral Programs.
- Recharge Program (disconnect for 3 weeks after 3 years).