Community Engagement Specialist

Position:
Bilingual Community Engagement Specialist

Company:
Pair Team

Compensation:
$23 - $25 per hour

Location:
United States (Remote)

Employment type:
Full Time

Work Arrangement:
Remote (PST hours)

Short Summary:
Pair Team is seeking a highly motivated full-time Community Engagement Specialist to engage with and enroll individuals living with Serious Mental Illness/Substance Use Disorder, experiencing homelessness, and/or those with high medical needs.

Responsibilities:
- Identify, outreach, engage, and enroll individuals into the program virtually and in-person.
- Listen openly to eligible members and adopt a supportive communication style.
- Educate partners about Pair Team’s services and link eligible members to the Enhanced Care Management program.
- Promote effective communication among internal teams and partners.
- Meet key enrollment metrics to support the mission of improving the wellbeing of underserved communities.
- Manage the end-to-end enrollment funnel and provide updates on progress.

Requirement:
- Located in the United States with a quiet, HIPAA compliant workspace.
- 1+ year of experience in a metric-driven environment.
- Bilingual (English/Spanish) with excellent communication skills.
- Strong technical skills and comfort with multiple technology platforms.
- Valid driver’s license and auto liability insurance.

Benefits:
- Comprehensive health, vision & dental insurance.
- Employer-sponsored 401k plan.
- Flexible vacation policy.
- Equipment provided for the role (laptop, monitor, etc.).
- Monthly $100 work from home expense stipend.
- Mileage/gas reimbursement for on-site days.
- Opportunity for rapid career progression.