Senior Solutions Engineer

Position:
Senior Solutions Engineer

Company:
Grafana Labs

Compensation:
EUR 115,750 - EUR 138,000

Location:
France (Remote)

Employment type:
Not specified

Work Arrangement:
Remote

Short Summary:
Grafana Labs is seeking a Senior Solutions Engineer who will be a customer-facing product expert, helping to educate and ensure the success of potential and existing customers. This role involves technical engagement, product presentations, and collaboration with the Sales team.

Responsibilities:
- Partnering with the Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
- Owning the technical engagement with customers and helping close complex opportunities
- Delivering product and technical presentations to potential and existing customers
- Communicating effectively with customers and internal teams to provide feedback on products
- Driving product conversations based on customer needs and problems
- Enhancing documentation, writing blog posts, recording videos, and creating enablement material

Requirement:
- 5+ years of technical pre-sales experience
- Strong judgment, collaboration, and leadership skills
- Excellent written and oral communication skills
- Ability to articulate the value proposition and technical advantages of products
- Passion for solving technical challenges and providing creative solutions
- Technical mindset and desire for growth
- Fluent in Arabic
- Must be located in France

Benefits:
- 100% Remote, Global Culture
- Transparent Communication
- Innovation-Driven Environment
- Career Growth Pathways
- In-Person Onboarding
- Global annual leave policy of 30 days per annum, including Grafana Shutdown Days