Fulfillment Specialist

Position:
Fulfillment Specialist I

Company:
GOAT Group

Compensation:
$18.50 - $18.50 USD

Location:
United States, Fontana, California

Employment type:
Not specified

Work Arrangement:
Not specified

Short Summary:
The Fulfillment Specialist I is an expert in all aspects of the fulfillment function within the Operations department, responsible for ensuring quality and safety in the fulfillment process.

Responsibilities:
- Assist with receiving consignment from VIP sellers and help authenticate and quality control orders
- Train fellow fulfillment associates in receiving and packing processes
- Prepare orders for shipment, including unboxing, labeling, and packing
- Manage process flow, generate scan forms, and oversee courier drop-offs and pickups
- Troubleshoot order issues to ensure timely resolutions
- Maintain a clean work area to protect merchandise and prevent injuries
- Learn sneaker model characteristics and understand GOAT standards for shoe conditions
- Ensure transaction details (SKU, size, condition, packaging) are accurate
- Restore shoes to their original factory presentation and maintain inventory accuracy
- Work in a dynamic warehouse environment with heavy equipment
- Remain flexible to perform other duties as required and assigned

Requirement:
- 1+ years of experience in a warehouse setting
- Highly organized with strong attention to detail
- Capable of operating carts, dollies, and other equipment to move merchandise
- Quick learner and self-starter who can work independently and manage increasing responsibilities
- Ability to stand for long periods (up to 8 hours)
- Ability to lift and move boxes (up to 35 pounds)
- Availability and willingness to work extended hours, including weekends and holidays, during peak periods

Benefits:
- 401K
- Paid time off
- Dental, medical, vision, disability, life insurance options