Senior Product Business Analyst

About the role: This is a unique opportunity to be part of Gartner Peer Products. The Data Analyst will work closely with product and business leaders to analyze user behavior and engagement patterns and measure product and feature performance. This position will ensure consistency and quality in our data and reporting pipeline and help facilitate better decision making among product leaders by giving them insights from overall user experience on Gartner Peer Insights. What you’ll do: Help manage multiple Product Ops projects - scoping requirements, tracking timelines, and supporting on-time delivery. Structure and analyze large data sets to surface insights on product metrics, trends, and health. Build and maintain operational dashboards and tools using Excel, Power BI, and/or Python. Produce monthly operational reporting and presentations for cross-functional partners across R&A and Ombuds. Work with product, engineering, and team leads to gather requirements, share updates, and align on priorities. Apply quantitative and qualitative analysis to identify efficiency and quality improvements, with a clear “so what” focus. Support efforts to streamline processes and help operationalize agreed solutions. Translate analysis into clear, structured outputs and recommendations for internal stakeholders. Contribute to team knowledge sharing and work effectively across functions. Manage shifting priorities and multiple workstreams in a fast-paced environment. What you’ll need: 2-3 years of relevant industry experience in Tech/IT industry, Research, or Operations. Graduation in Engineering/tech. Master’s/MBA degree is preferred. Coursework in business analytics, advanced analytics, and business reporting would be preferred. Proficiency for PowerPoint, MS Excel, and intermediate knowledge of PowerBI and Python. Program management experience & capability to give independent opinions based on facts. Strong communication and collaboration skills; be a self-starter who can anticipate business needs and fulfil them in a proactive manner. A bias for action, including balancing trade-offs, a willingness to “roll up your sleeves” and do what it takes to get things done. Ability to work in a culture that thrives on feedback and seeks opportunities to stretch outside comfort zone Who are we? At Gartner, Inc. (NYSE: IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. Gartner is the world authority on AI At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes. It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com. Job Requisition ID:111699 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser. At Gartner, we guide the leaders who shape the world. Over 13,000 client enterprises worldwide rely on Gartner for actionable, objective business and technology insights. Our teams of thinkers and doers know that staying curious is the best way to shape the future, for ourselves and our clients. Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.