Affiliate Operations Coordinator

Position:
Affiliate Operations Coordinator

Company:
Easygo

Location:
Australia, Melbourne

Employment type:
Full-time

Short Summary:
Join Easygo's Affiliate team to streamline onboarding, training, and reporting processes across regulated markets, ensuring consistency and efficiency through innovative solutions.

Responsibilities:
- Build and maintain operational processes for onboarding, offboarding, training, and reporting across regulated markets.
- Support the Affiliate Marketing team in preparing for new market launches and coordinating stakeholders.
- Document and maintain guides, checklists, and learning resources for new Affiliate team members.
- Identify operational inefficiencies and implement improvements using AI tools and automation.
- Maintain reporting processes, operational dashboards, and QA documentation.
- Collaborate with various teams to uncover pain points and keep projects aligned.
- Track work in JIRA, Notion, and Confluence, supporting reports and administrative activities.

Requirement:
- 2+ years' experience in operations, project coordination, or a similar support role.
- Excellent organizational skills and attention to detail.
- Strong written and verbal communication skills.
- Problem-solving mindset with the ability to identify improvement opportunities.
- Experience using Slack and proficiency in Google Workspace and Microsoft Office.
- Ability to manage multiple priorities in a fast-paced environment.

Benefits:
- Competitive pay and performance-based bonus scheme (up to 20%).
- 18 weeks paid parental leave for primary carers.
- Transition support for returning parents, including fully paid Fridays off for the first three months.
- Access to Employee Assistance Program, in-house baristas, daily catered breakfast, and regular company events.
- Fun office spaces with amenities like pool tables and gaming consoles.