Junior Key Account Manager

Job Description Junior Key Account Manager (f/m/x) - Partner Program Junior Key Account Manager (f/m/x) - Partner Program Job Category:  Digital Job Location (Short):  Düsseldorf, Germany Career Level:  Early Career Work Setup:  Hybrid

TASKS WITH IMPACT

• You act as the first point of contact for all day-to-day topics from our Partner Program partners, serving as the link between partner and internal teams
• You drive strategic negotiations with partners to identify opportunities and define measures to grow top- and bottom-line results (e.g. assortment reviews, commission renegotiations, competitive pricing)
• You build trustful business relationships and implement effective cooperation models with partners (e.g. communication channels, cadence)
• You monitor daily operational performance KPIs to ensure SLAs are met by partners (e.g. cancellation rate, shipment times, response times) and initiate improvement measures
• You analyze partner assortments to optimize range and presentation, and identify further opportunities for assortment growth
• You plan activities together with partners and internal marketing teams to increase the visibility of partner assortments across all DOUGLAS platforms
• You drive the internationalization of partners, including market evaluation, designing the setup in line with legal requirements and business opportunities, and defining implementation timelines
• You collaborate with various internal stakeholders to optimize processes (e.g. with Partner Integration, Controlling, Accounting, Customer Service)

YOUR SKILLS

We take a competency-based and fair approach to recruiting, that´s why we look beyond your experience to understand how you create impact, grow through change, and collaborate for success. Alongside these competencies, we're looking for the following skills:

• University degree or apprenticeship in Business, E-Commerce or Retail
• Ideally you have first experience in Key Account Management/Partner Management in B2C E-Commerce or Retail
• Solid knowledge of MS Office
• Fluent in German and English
• Strong analytical thinking
• Good understanding of market environment, customers and trends
• Strong networking and relationship-building skills
• Hands-on mentality with a pragmatic approach to implementation
• High degree of flexibility and agility

DO YOU RECOGNIZE YOURSELF?

Then become part of our international company and apply, stating your salary expectations and possible starting date.

As an international employer, we stand for equal opportunities and diversity. We therefore welcome applications from mothers, fathers, people with disabilities and people from the LGBTQIA+ community. Please let us know if, for example, we should use a gender-neutral pronoun, if you need barrier-free access to our offices or if we should allow more time for the application process.
We look forward to hearing from you!

About the DOUGLAS Group

The DOUGLAS Group, with its commercial brands DOUGLAS, NOCIBÉ, Parfumdreams and Niche Beauty, is the number one omnichannel premium beauty destination in Europe. The DOUGLAS Group is inspiring customers to live their own kind of beauty by offering a unique assortment online and in around 1,970 stores. With unparalleled size and access to customers, the DOUGLAS Group is the partner of choice for brands and offers a premium range of selective and exclusive brands as well as own corporate brands. The assortment includes fragrances, color cosmetics, skin care, hair care, accessories as well as beauty services. Strengthening its successful omnichannel positioning while consistently developing superior customer experience is at the heart of the DOUGLAS Group strategy “Let it Bloom”. The winning business model is underpinned by the Group’s omnichannel proposition, leading brands, and data capabilities. In the financial year 2024/25, the DOUGLAS Group generated sales of 4.58 billion euros and employed more than 19,900 people across Europe. The DOUGLAS Group (Douglas AG) is listed at the Frankfurt Stock Exchange.

Apply now Information at a Glance Apply now Job Category:  Digital Job Location (Short):  Düsseldorf, Germany Career Level:  Early Career Work Setup:  Hybrid