19m ago
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Customer Success Manager
Devix | Sales/Customer Success/Key Account Management | FinTech
Fully Remote
Full Time
$1000 - $2900 USD/mo
Source not independently verified
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Position:
Customer Success Manager
Company:
Devix
Compensation:
$1,000–2,900 (depending on performance)
Location:
Remote
Employment type:
Fulltime
Work Arrangement:
Fully remote
Short Summary:
We are looking for a Customer Success Manager to join our team and work with inbound clients interested in financial products. You will communicate with potential customers, identify their needs, guide them through the onboarding process, and help them successfully get started on the platform.
Responsibilities:
- Process inbound leads and communicate with potential clients.
- Conduct initial consultations and identify customer needs.
- Guide clients through the onboarding process.
- Maintain effective communication throughout the onboarding journey.
- Achieve individual KPIs and performance goals.
- Keep CRM records accurate and up to date.
Requirement:
- At least 6 months of experience in Customer Success, Sales, Client Support, or Account Management.
- Strong communication and negotiation skills.
- Ability to build trust and maintain long-term client relationships.
- Experience in FinTech or Financial Services will be an advantage.
- Required languages: English B1 - Intermediate
Benefits:
- Competitive salary with performance-based bonuses.
- Opportunities for professional growth and development.
- Supportive team and a structured onboarding process.
Customer Success Manager
Company:
Devix
Compensation:
$1,000–2,900 (depending on performance)
Location:
Remote
Employment type:
Fulltime
Work Arrangement:
Fully remote
Short Summary:
We are looking for a Customer Success Manager to join our team and work with inbound clients interested in financial products. You will communicate with potential customers, identify their needs, guide them through the onboarding process, and help them successfully get started on the platform.
Responsibilities:
- Process inbound leads and communicate with potential clients.
- Conduct initial consultations and identify customer needs.
- Guide clients through the onboarding process.
- Maintain effective communication throughout the onboarding journey.
- Achieve individual KPIs and performance goals.
- Keep CRM records accurate and up to date.
Requirement:
- At least 6 months of experience in Customer Success, Sales, Client Support, or Account Management.
- Strong communication and negotiation skills.
- Ability to build trust and maintain long-term client relationships.
- Experience in FinTech or Financial Services will be an advantage.
- Required languages: English B1 - Intermediate
Benefits:
- Competitive salary with performance-based bonuses.
- Opportunities for professional growth and development.
- Supportive team and a structured onboarding process.
Required Skills
communication_skillscrmnegotiation
Required Languages
🇬🇧 English
Key competency: Sales/Customer Success/Key Account Management