Senior Financial Operations Analyst

Position:
Sr. Financial Operations Analyst

Company:
Cyara

Location:
India, Hyderabad

Employment type:
Hybrid

Short Summary:
As the global leader in AI-powered customer experience assurance, Cyara helps brands deliver seamless interactions across various channels. The role involves shaping the future of customer experience and working with passionate teams to enhance customer interactions.

Responsibilities:
- Support & deepen the analysis of core financial metrics including ARR, bookings, product performance, and retention.
- Design, build, and maintain financial dashboards and reports within PowerBI.
- Assist the monthly financial review by performing variance analysis.
- Identify and resolve workflow inefficiencies to enhance operational excellence.
- Partner with the Sr. Financial Data Analyst to define a target data-ready state for Finance.
- Act as a peer partner to other Finance team members on data architecture decisions.
- Develop a strong understanding of key operational and financial systems across the revenue lifecycle.
- Write, update, and maintain SQL queries for financial reporting and dashboard development.

Requirement:
- Minimum of 5 years of experience in FP&A, finance analytics, and/or financial data roles in an Enterprise SaaS environment.
- Extensive hands-on experience with BI tools such as Power BI, Tableau, or similar.
- Advanced proficiency in SQL including complex query development.
- Bachelor’s degree in a quantitative or analytical field.
- Strong understanding of the Enterprise SaaS business model and key financial metrics.
- Excellent written and verbal communication skills.

Benefits:
- Competitive pay and comprehensive benefits.
- Flexible work options and recognition programs.
- Strong focus on employee well-being and a culture of inclusivity.
- Opportunities for growth and real impact in a collaborative environment.