Staff UX Designer

Bulgaria

A career that’s the whole package!

At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.

Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line.

A quick snapshot… 

Staff Product Designers at Conga own a functional design area end-to-end, set the direction for our Phoenix design system, and lead research that shapes how the product evolves. 

The strongest candidates combine rigorous research instincts, both qualitative and quantitative, with the strategic clarity to translate insight into action. They bring a point of view, engage with business context, and know how to build alignment across Product, Engineering, and leadership. 

Why it’s a big deal… 

Conga’s products are used by enterprise teams to manage some of the most consequential workflows in their business: contracts, pricing, revenue operations. When the experience is confusing, deals stall and teams lose trust in the tools. When it’s clear and well-considered, it compounds. As a Staff Product Designer, your decisions shape how thousands of enterprise users navigate complexity every day, set patterns that flow into the Phoenix design system, and influence how engineering builds. 

Here’s what we’re looking for… 

• Contribute to product end-to-end experience design, from early problem framing and research through wireframing, prototyping, and high-fidelity design 

• Plan and conduct strategic user research including interviews, usability testing, A/B testing, and concept validation 

• Work with product teams to define KPIs and build an analytics strategy that informs design decisions 

• Contribute to and apply our Phoenix design system, ensuring products are coherent and consistent at scale across the platform portfolio 

• Communicate design strategy to stakeholders across leadership, engineering, and product, adapting the story to the audience 

• Collaborate with product and engineering to make customer-focused decisions across core product areas 

• Lead design for AI-powered product experiences including agentic workflows, AI assistants, and automated decision surfaces - owning the strategic direction and setting patterns for the broader team 

• Research and pilot new AI tools and methodologies and share findings with the team 

• Mentor Senior and mid-level designers to elevate best practices and design thinking across the UX team 

Required Skills: 

• 8+ years of product design with a portfolio demonstrating complex enterprise or SaaS UX work 

• Able to plan and run qualitative and quantitative research independently, including interviews, usability testing, A/B testing, and concept validation 

• Meaningful contribution to a design system, including component design and cross-team collaboration on rollout and governance 

• Experience designing for AI-powered features: agentic workflows, AI assistants, or automated decision surfaces — with strategic ownership of direction and patterns 

• Proficiency in Figma including component architecture, auto layout, advanced prototyping, and design system contribution, plus hands-on familiarity with AI-assisted design tools (Claude Code, Cursor, v0, Bolt, or similar) 

• Experience with product analytics tools such as Pendo, Google Analytics, or similar 

• Strong communication and facilitation: able to run a critique, align a senior stakeholder, write a clear design brief, and adapt the story to the audience 

• Track record of mentoring and developing other designers 

Nice to haves: 

• Familiarity with AI/ML concepts or prompt design as they relate to user-facing product experiences 

• Experience contributing to a formal design system; designing for enterprise SaaS software 

• Understanding of API or product architecture decisions that affect UX in multi-tenant environments 

Keep in mind: 

• Based in Sofia, Bulgaria; occasional travel (~10%) for research and team collaboration 

• Not a graphic design, marketing, or developer role. Interaction design, research, and systems thinking are core 

• Portfolio review will focus on research methodology, problem framing, design system contribution, and articulation of decisions, not just visual output 

• This role carries accountable ownership of a functional design area; we expect the judgment and initiative to match 

Here’s what will give you an edge… 

Passion. We know it when we see it. It shows up in the research you run unprompted, the systems you improve before anyone notices they’re broken, and the standard you hold your work to even when shipping fast. 

Research Leadership. You treat research as a discipline, not a checkbox. You know when to go deep with qualitative methods and when a well-structured survey or funnel analysis gets you there faster. You build the team’s research capability by doing it well in front of them. 

Systems Thinking. You see the pattern behind the feature. You make the design system better, not just bigger. You design for today’s problem without creating tomorrow’s debt. 

Influence Without Authority. You know how to build alignment and move things forward without a mandate. You are clear, credible, and genuinely curious about what Engineering, Product, and leadership need.

Did we pique your interest?  

If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you! 

Preferred Resume Format 

We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume’s formatting remains intact, making it easier for our recruiters to review your application promptly. 

Don’t meet every requirement for the role?   

Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.  

Additional Information

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.

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