Associate Patient Access Representative

Position:
Associate Patient Access Rep - Community Hospital South

Company:
Community Health Network

Location:
United States, Indianapolis, Indiana

Employment type:
Full Time

Work Arrangement:
Onsite

Short Summary:
Join Community Health Network as an Associate Patient Access Representative (APAR), the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management.

Responsibilities:
- Registering patients
- Verifying insurance
- Collecting payments
- Completing Admissions, Discharges, and Transfers in a timely manner
- Monitoring and performing all patient hospital and/or ambulatory movement
- Utilizing EPIC work queue to pre-register scheduled patients
- Verifying medical necessity in accordance with CMS standards
- Accurately identifying and entering patient demographics, insurance, and financial information
- Gathering and verifying all appropriate, confidential health and financial information

Requirement:
- High school diploma or GED required
- 1+ years of experience in a healthcare office setting or strong customer service background preferred
- Proficient in all types of registrations (inpatient, outpatient, and emergency admits)
- Familiarity with EPIC Electronic Health Record (EHR)

Benefits:
- Providing comprehensive integrated healthcare and medical services in Indiana
- Opportunities for learning and growth within the organization