Clinical Case Manager

The Clinical Case Manager is responsible for the treatment and coordination of services to foster children and their biological families in conjunction with the foster family.

• Medical, dental, vision, and supplemental insurance options, including HSA match for qualifying contributions.
• Parental Paid Leave
• Retirement savings plan with company match.
• Paid time off and holiday pay.
• Mileage reimbursement.
• Tuition reimbursement available.
• Company sponsored learning and development

Other duties may be assigned as necessary.

• Provide case management and clinical intervention services to children and families.
• Complete all assessments for youth in program, as required by the State agency to determine current functioning and to develop client’s initial needs and individual treatment plan.
• Identify and develop treatment recommendations for clients. Refer and direct clinical services to clients to include but not limited to individual, group, and family therapy, if not offered at Arrow.
• Facilitate placement of children in foster homes.
• Participate in development of assessment, service delivery, discharge, and aftercare planning.
• Assist and monitor families in the compliance of licensing/regulatory standards.
• Implement Pre-Admission Assessment and Individual Treatment Plans in conjunction with foster parents and clients, as well as other professionals involved in the case within applicable standard and submit for supervisory approval.
• Provide consultation for foster parents, biological parents, respite provider, childcare staff, and other caregivers, as indicated.
• Maintain accurate, timely, and complete case notes, billing documentation, treatment plans, progress notes and other documentation according to licensing, accreditation, and agency standards.
• Attend trainings and meetings as required.
• Participate in case planning conferences, Professional Consulting Team, School meetings, court hearings, staffing, etc., as appropriate.
• Maintain regular contact with family and child and monitors psychological, mental, emotional, physical, and environmental well-being through phone contacts, email, and home visits.
• Help families develop a therapeutic milieu conducive to healthy child development. Delivers direct therapeutic intervention to child and family.
• Provide crisis intervention as needed to prevent escalation of high-risk behavior, relapse, hospitalization, placement disruption, and other negative outcomes on a 24-hour on-call basis.
• Consult with medical doctors and other specialists, and/or treatment team members concerning treatment plans and amend plans as needed.
• Facilitate foster parent support groups, in-service training, and pre-service training as assigned by the Program Director, including skills training and coaching to children and families.
• Input and update child and family information into the Arrow client information system.
• Maintain child and/or family records in Arrow’s electronic client information system utilizing assigned Arrow technology resources. These resources may include, but are not limited to: desktop computers, laptop computers, touchscreen devices, and scanners.
• Utilize (personal) cell phone mobile data hotspot for in-field access to Arrow’s client information system, in order to complete documentation in accordance with job workflow.
• Conduct quarterly evaluations, create corrective action plans, and monitor foster homes.
• Develop a Family Training Plan for assigned families.
• Conduct in-service training for Arrow team members as directed by the Program Director.
• Review client files on a quarterly basis to access service plan implementation, progress towards desired outcomes, and future appropriateness of service plan.
• Maintain a manageable caseload to ensure outcomes and practice requirements are met, while taking into consideration the level of care of clients served.
• May be required to conduct home studies for prospective families as needed.
• Perform all duties within contract, state and federal regulations, company policy, and regulatory agency standards.
• May be required to drive vehicles, be insurable with our auto insurance provider, and complete company vehicle training.

Bachelor’s degree in Social Work with Licensed Bachelor’s Social Work (LBSW) license and 1 year of related work experience required or Master’s degree in Social Work, and at least 1 year of related work experience.