Training Supervisor

Position:
Training Supervisor

Company:
ARRISE

Location:
Serbia, Belgrade

Employment type:
Not Specified

Work Arrangement:
Not Specified

Short Summary:
As a Training Supervisor at ARRISE, you will oversee and support the development of Trainers and the delivery of training programs, ensuring training quality and compliance with company objectives.

Responsibilities:
- Strictly follow and implement the training policies and procedures for Live Casino Products
- Coordinate the staff under your supervision
- Actively participate in the performance evaluation process of team members
- Identify and report any irregularities or issues
- Periodically inform superiors about unresolved issues or issues requiring management-level decisions
- Meet monthly KPIs in accordance with internal targets
- Coordinate the preparation and updating of the training manual
- Review and suggest improvements for procedures and work tools, and propose new rules
- Develop and maintain effective communication systems within the team
- Supervise the organization of training programs
- Promote the organization in a positive manner
- Continuously improve professionally
- Maintain the confidentiality of information regarding equipment and the company
- Use existing resources exclusively for the company’s interests
- Ensure compliance with legislative measures, working procedures, and internal regulations
- Collaborate with designated health and safety personnel to prevent accidents and professional diseases
- Inform line managers about any deficiencies or events observed

Requirement:
- Completed probation period in the Training Department
- No disciplinary records in the past
- KPIs successfully achieved over the last five months
- Demonstrated ability to collaborate effectively with other teams and departments
- Strong organizational and problem-solving skills
- Consistent ownership of tasks and deadlines
- Solid knowledge of Training Department processes, procedures, and daily operations
- Ability to coordinate team activities, provide guidance, and support operational execution
- Strong communication, accountability, and decision-making skills
- High attention to detail and commitment to maintaining quality and consistency in training delivery
- Proven consistency in attendance, dependability, and day-to-day performance

Benefits:
- Competitive salary
- Private health insurance from day one
- FitPass membership for sports activities and discounts at popular brands after 3 months
- An exceptional studio space in a modern office building in New Belgrade
- International work environment
- Opportunities for advancement to higher positions in an online casino