Amazon Account Manager

Paired is recruiting on behalf of a fast-growing direct-response marketing agency that works with DTC brands across the supplements, functional beverage, health, and consumer wellness industries.

We are looking for an experienced Senior Amazon Account Manager to take full ownership of the performance and overall health of multiple Amazon accounts. This is a hands-on, senior individual contributor role—not a coordinator position.

You will independently manage Amazon advertising, resolve Seller Central and account health issues, analyze marketplace performance, and lead recurring client calls. The ideal candidate is a self-directed Amazon operator who can develop strategies, execute them, and clearly defend their decisions.

What You’ll Do

Amazon PPC & Advertising

• Build, manage, and scale Sponsored Products, Sponsored Brands, and Sponsored Display campaigns.
• Own budgets, bids, keyword harvesting, negation, and placement optimization.
• Manage campaigns at scale using Amazon bulk files and bulk sheets.
• Develop structured testing strategies based on clear hypotheses.
• Monitor advertising performance against growth and efficiency targets.

Account Health & Compliance

• Diagnose and resolve listing suppressions, variation issues, detail page errors, policy warnings, and inventory or fulfillment flags.
• Manage Seller Central cases from initial submission through resolution.
• Escalate unresolved cases through the appropriate Amazon support channels.
• Manage Brand Registry, brand protection tools, infringement reports, and listing violations.

Analysis & Reporting

• Conduct keyword, competitor, and market research using Data Dive, Jungle Scout, or similar platforms.
• Identify growth opportunities and translate data into actionable strategies.
• Clearly explain what happened, why it happened, and what actions should be taken next.
• Use AI tools to improve research, analysis, listing copy, and reporting workflows.

Client Management

• Lead weekly or biweekly client calls.
• Present results, establish priorities, and manage client expectations.
• Communicate confidently with founders and marketing leaders.
• Take ownership of client communication when marketplace issues arise.

Requirements

• Proven experience independently managing and scaling Amazon PPC campaigns.
• Experience managing meaningful Amazon advertising budgets with measurable results.
• Advanced knowledge of Sponsored Products, Sponsored Brands, and Sponsored Display.
• Hands-on experience resolving Amazon account health and compliance issues.
• Strong working knowledge of Seller Central and case management.
• Proficiency with Amazon bulk files and bulk campaign operations.
• Experience with Brand Registry, brand protection, and violation reporting.
• Knowledge of Data Dive, Jungle Scout, or comparable Amazon research tools.
• Practical experience using AI tools in Amazon or marketing workflows.
• Excellent spoken and written English.
• Confidence leading recurring client-facing calls.
• Strong analytical, organizational, and problem-solving skills.
• Ability to work independently and manage several brands simultaneously.

Nice to Have

• Previous agency or multi-brand portfolio experience.
• Experience with supplements, food and beverage, health, or consumer wellness brands.
• Experience coordinating Amazon strategy with DTC paid media campaigns.
• Knowledge of catalog management and listing optimization.
• Familiarity with A+ Content, Brand Stores, and Amazon creative requirements.

Benefits

• Competitive salary (USD)
• Work From Home
• Flexible hours