Technical Account Manager

Position:
Technical Account Manager, West

Company:
Wiz, Inc.

Compensation:
US Base Pay Range $100,000—$120,000 USD

Location:
USA, Remote

Employment type:
Full-time

Work Arrangement:
Remote

Short Summary:
As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform, providing both strategic and technical guidance throughout the customer journey.

Responsibilities:
- Serve as a trusted technical advisor throughout customers’ Wiz journey.
- Navigate customers through deployment, configuration, and operationalization of Wiz.
- Act as the primary technical contact for customers, addressing technical questions and issues.
- Monitor emerging cloud security threats and develop domain expertise.
- Ensure customer satisfaction and value realization from their Wiz purchase.
- Help customers develop success plans with measurable goals.
- Manage a book of up to 15 customers, identifying opportunities for expansion and securing renewals.
- Advocate for customers’ needs to internal stakeholders.
- Develop documentation and mentor associate TAMs.

Requirement:
- 5-8+ years of experience in technical customer-facing roles, ideally supporting a cloud/cloud-security product.
- B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
- Strong understanding of cloud services and architecture of at least 1 CSP (AWS/GCP/Azure/OCI).
- Familiarity with cloud-security best practices and common threat models.
- Proven track record of managing a book of business with 5-10+ customers.
- Excellent communication and interpersonal skills.

Benefits:
Compensation includes base salary + bonus + equity + benefits. Specific salary range for your preferred location will be shared during the hiring process.