Technical Support Engineer

Position:
Technical Support Engineer (Enterprise)

Company:
Wise

Compensation:
2150 - 2550 EUR Monthly

Location:
Estonia, Tallinn

Employment type:
Not specified

Work Arrangement:
Not specified

Short Summary:
Wise is a global technology company focused on making money transfers easier and more affordable. The Technical Support Engineer will be part of the Integration Success Team, providing support for Wise API customers and ensuring effective responses to technical issues.

Responsibilities:
- Ensure rapid and effective responses to partner issues.
- Take ownership of complex support cases, including API behavior issues and major incidents.
- Collaborate with global internal teams to troubleshoot and solve reported issues.
- Develop expertise in Wise API and SWIFT products.
- Contribute to product feedback by sharing knowledge and trends of issues.

Requirement:
Not specified

Benefits:
Not specified