KYC Operations Senior Analyst

Position:
KYC Operations Senior Analyst - Deactivations

Company:
Wise

Compensation:
2350 - 2850 EUR Monthly

Location:
Estonia, Tallinn

Employment type:
Not specified

Work Arrangement:
Not specified

Short Summary:
As a Senior Analyst in KYC Operations on the Deactivations Team, you will strengthen Wise's commitment to regulatory compliance and protect the integrity of our financial ecosystem. Your mission is to become the authority in enhanced due diligence (EDD) and grasp the risks linked to Wise customers.

Responsibilities:
- Conduct Enhanced Due Diligence (EDD) reviews based on customer’s risk profile.
- Take frequent risk-based approach decisions while conducting customer reviews ensuring risk management standards are met.
- Review customer transaction history and provide insights into customer behaviour patterns that may indicate risks.
- Conduct periodic reviews and analyse changes in customers' history and account usage.
- Review and assess high-risk customer reports to provide analysis and approval as per the set policies and procedures.
- Ensure that information and documentation provided by customers meet our risk appetite for onboarding and maintaining high-risk customers.
- Perform searches utilising internet sources and/or third-party vendors to obtain information on prospects and new/existing customers.
- Maintain a high understanding of AML/CFT Regulations and how these impact the business, as well as Wise products and services.
- Support Wise in internal and external audits and regulatory process related queries reviews.

Requirement:
- Excellent verbal and written English skills (additional language skills are a plus).
- A minimum of 3+ years of experience in Operations or financial services, preferably in CDD/EDD/AML or compliance roles.
- Working knowledge of global KYC/AML compliance regulations and standards.
- Ability to take decisions and apply risk-based approach at your work.
- Punctual, independent, proactive, and willing to get things done.
- Excellent communication and interpersonal skills, strong organisational skills, attention to detail, analytical skills.
- Flexible to work in shifts, including early mornings, afternoons, late evenings, weekends, and public holidays as per business needs.

Benefits:
- RSUs in a rapidly growing company
- Flexible working model
- An annual self-development budget
- Paid time off: 28 days vacation + 3 “Me” days + 1 volunteer day, annually
- A paid 6-week sabbatical leave after four years