Head of Business Operations

Position:
Global Head of Business Operations - Wise Platform

Company:
Wise

Compensation:
118000 - 156000 GBP Annual

Location:
United Kingdom, London

Employment type:
Not Specified

Work Arrangement:
Not Specified

Short Summary:
Wise is a global technology company focused on making money transfers easier and more affordable. As the Head of Business Operations, you will enhance and scale operations for platform partners, leading the global operational roadmap.

Responsibilities:
- Own Servicing and Operational KPIs, working with cross-functional teams to address structural issues or develop new operations.
- Lead Partner Success, ensuring partners’ KPIs and SLAs are stable.
- Influence product teams and lead operational teams to ensure high performance and capacity.

Requirement:
- 8+ years of experience in a broad role within the payments ecosystem.
- Proven track record in senior operational leadership roles in FinTech, Financial Services, or Technology.
- Ability to execute at a high level in customer service contexts.
- Entrepreneurial mindset with experience delivering high-impact solutions in data-driven environments.
- Proficiency in data analysis, including familiarity with SQL and Python.

Benefits:
Not Specified