Cybersecurity Operations Manager

Position:
Cybersecurity Operations Manager (R-00184)

Company:
True Zero Technologies

Location:
Remote

Employment type:
Full-Time

Short Summary:
True Zero Technologies is seeking a Cybersecurity Operations Manager to lead daily cybersecurity operations, coordinate work across various teams, and drive continuous process improvement in a mission-critical Federal cybersecurity environment.

Responsibilities:
- Direct daily cybersecurity operations across multiple technical workstreams.
- Coordinate work priorities across incident response, vulnerability management, RMF, engineering, ISSO, policy, and continuous monitoring teams.
- Lead recurring operational meetings, status reviews, backlog reviews, and action item tracking.
- Maintain the Integrated Master Schedule and coordinate deliverables across the program.
- Monitor service delivery, staffing, workload balancing, and operational performance.
- Track risks, issues, assumptions, and dependencies while coordinating mitigation activities.
- Ensure recurring reports, metrics, dashboards, and executive briefings are delivered accurately and on schedule.
- Coordinate onboarding activities, knowledge transfer, and operational readiness during contract transition and throughout program execution.
- Serve as the operational escalation point for cross-functional issues requiring coordination between technical teams.
- Support Government leadership through recurring operational reviews and program governance meetings.
- Drive continuous process improvement by identifying workflow bottlenecks, improving coordination, and increasing operational efficiency.
- Coordinate surge support during high priority incidents, major vulnerability response activities, or emerging operational requirements.
- Partner closely with the Program Manager to ensure contractual commitments, performance metrics, and customer expectations are consistently achieved.

Requirement:
- Bachelor’s degree in Cybersecurity, Information Technology, Information Systems, Computer Science, Business, or related field.
- Approximately 5 or more years of experience leading cybersecurity operations, security programs, or enterprise IT operations.
- Experience managing cross-functional technical teams supporting Federal customers.
- Experience coordinating multiple concurrent workstreams with competing priorities.
- Familiarity with cybersecurity operations, vulnerability management, RMF, incident response, or security engineering programs.
- Experience developing executive status reports, operational dashboards, and performance metrics.
- Strong organizational, communication, and stakeholder management skills.
- Experience supporting Federal cybersecurity programs operating under FISMA or NIST guidance.

Benefits:
- Competitive salary, paid twice per month
- Best in class medical coverage, 100% of medical premiums covered by True Zero
- Company-wide new business incentive programs
- Contribution Incentives (i.e. white papers, blog posts, internal webinars, etc.)
- 3 weeks of PTO starting + 11 Paid Holidays Annually
- 401k Program with 100% company match on the first 4%
- Monthly reimbursement of Cell Phone and Home Internet costs
- Paternity/Maternity Leave
- Investment in training and certifications to broaden and deepen your technical skills