AI Agent Product Manager Intern

TikTok · Social Media

Job description

Position:
AI Agent Product Manager Intern (TikTok-Product Infrastructure-Customer Service Platform) - 2027 Summer

Company:
TikTok

Location:
(Country: USA, City: San Jose or Los Angeles or Singapore or New York City or London or Dublin or Paris or Berlin or Dubai or Jakarta or Seoul or Tokyo)

Employment type:
Internship

Work Arrangement:
Remote · Hybrid · Onsite · Field · All Environments

Short Summary:
The Customer Service Product team builds TikTok's AI-powered customer service experience, serving hundreds of millions of users worldwide. We are looking for talented individuals to join us for an internship, offering hands-on experience, industry exposure, and opportunities to apply knowledge to real-world challenges.

Responsibilities:
- Design and iterate on AI agent capabilities for customer service.
- Define clear and precise data metrics to represent business performance.
- Conduct user research and case analysis to build delightful service experiences on TikTok.

Requirement:
- Currently pursuing an Undergraduate/Master's in computer science, statistics, information management, data science, or a related discipline.
- Strong interest in AI/LLM applications; understanding of how large language models and AI agents work.
- Clear and effective communication skills.
- Empathy for TikTok users and ability to translate user pain points into product solutions.
- Ability to thrive in a fast-paced environment.

Benefits:
- Hands-on experience and industry exposure.
- Opportunities to explore potential career paths.
- Participation in social events, learning programs, and development workshops alongside industry professionals.

Skills

  • ab_teting
  • sql

Languages

EN

Apply

Open this job in our interactive board to apply, save it, or sign up for matched alerts on similar roles.

View & apply
AI Agent Product Manager Intern — TikTok | RVC