Wellness Associate

Position:
Wellness Associate - Part Time

Company:
The Apothecarium

Compensation:
$16/hr w/ additional tips not included in base pay listed

Location:
United States, Nottingham, MD

Employment type:
Part-Time

Work Arrangement:
On-site

Short Summary:
The Apothecarium is seeking a part-time Wellness Associate to provide compassionate, friendly, and professional customer service to patients, assisting them with cannabis recommendations and product selection.

Responsibilities:
- Assist patients, caregivers, and customers with cannabis recommendations through the process of product selection, effects, potency, dosing, methods of consumption, and administration.
- Manage patient records through the systems.
- Maintain thorough product knowledge and answer concerns and/or questions promptly and efficiently.
- Provide excellent customer service practices to deliver a distinctive and delightful customer/patient experience.
- Develop and maintain strong relationships with patients, caregivers, and customers by anticipating needs.
- Follow established policies and procedures for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines.
- Complete the required state-mandated training program.
- Perform any other tasks assigned by Management.

Requirement:
- Must meet age requirements by state as determined by the Department of Health or State Regulatory Commission.
- At least one (1) year of customer service, retail, or related experience preferred.
- Cannabis experience a plus.
- Must be flexible regarding work schedule, including evenings, weekends, and holidays.
- Ability to work well within a team environment.

Benefits:
- Wellness Associates receive tips.
- Physical requirements include standing constantly, walking frequently, and lifting/moving up to 50 pounds.