Regional Account Manager

Position:
Regional Account Manager - Latin America

Company:
Ten

Location:
Brazil, São Paulo

Employment type:
Full time

Work Arrangement:
Hybrid

Short Summary:
As Regional Account Manager for Latin America, you'll lead and grow relationships with key corporate clients across the region, acting as a trusted advisor to senior stakeholders. This role involves driving client success, identifying growth opportunities, and delivering exceptional experiences to affluent members.

Responsibilities:
- Build, maintain and grow trusted relationships with regional and local client stakeholders.
- Act as a credible senior partner to clients, leading conversations around performance and strategic opportunities.
- Develop a deep understanding of each client’s regional strategy and long-term goals.
- Anticipate client needs and provide recommendations to enhance engagement and service excellence.
- Lead effective monthly and quarterly business review meetings.
- Own and execute regional account plans to protect revenue and improve profitability.
- Identify and execute opportunities to expand contract value and profitability.
- Prepare executive-level reporting that translates performance into clear insights.
- Address escalated issues and coordinate marketing programs to drive member engagement.

Requirement:
- 5–10 years’ experience in Account Management or Client Services, ideally with large regional or global brands.
- Proven experience managing client relationships across Latin America.
- Strong commercial acumen, analytical capability, and business storytelling skills.
- Excellent written and verbal communication, negotiation, and presentation skills.
- Fluent English required; Portuguese and/or Spanish capability strongly preferred.

Benefits:
- Competitive compensation aligned with the level of excellence expected in the role.
- Home office allowance, medical and dental insurance.
- Hybrid working model (2 office days per week).
- Paid sabbatical leave: one month every five years of service.
- Working Holidays: the opportunity to travel and work from anywhere in the world.
- Employee discounts on travel and entertainment benefits.
- Genuine career growth opportunities within an international company.