Senior Platform Architect

Position:
Senior Platform Architect

Company:
Temporal

Compensation:
The estimated pay range for this role is $200,000 - $225,000 OTE. This is a base-salary, variable role with a 70/30 split. Equity Options - Eligible for stock options as part of Temporal's equity plan.

Location:
United States - Remote Opportunity

Employment type:
Full-time

Work Arrangement:
Remote

Short Summary:
Join our Technical Services team as a Senior Platform Architect and drive transformational outcomes with Temporal. You’ll be the accountable technical owner from purchase to stable production, turning complex challenges into scalable, repeatable solutions.

Responsibilities:
- Own Production Readiness and Activation
- Act as the single owner of customers' scale-proof production readiness
- Drive the first production workflow and reduce time-to-production
- Establish guardrails and best practices for reliability, failure handling, scaling, and upgrades
- Make developers Temporal SDK experts
- Set up alerting to catch issues before customers do
- Work on your assigned customers' most difficult tickets and problems
- Identify and remove activation blockers early before they become escalations
- Optimize costs and performance with customers
- Build and execute a KPI-driven success plan tied to production outcomes
- Define standards for patterns, training, governance, and operational readiness
- Lead cross-functional coordination of Professional Services, Support, Partners, and internal teams
- Proactively manage technical risk, migrations, and architectural debt
- Monitor health signals and intervene before the customer knows they're happening
- Drive Adoption Through Production Success

Requirement:
- 6+ years of professional software engineering or solutions engineering experience
- Strong understanding of distributed systems, workflow orchestration, and reliability engineering principles
- Proficiency in at least one modern programming language such as Go, Java, TypeScript, or Python
- Experience building, deploying, and operating production systems at scale
- Strong customer-facing skills with the ability to communicate technical concepts clearly to diverse audiences
- Self-motivated with the ability to work independently while collaborating across teams
- Willingness to travel occasionally for customer engagements and team events

Benefits:
- Unlimited PTO, 12 Holidays + 2 Floating Holidays
- 100% Premiums Coverage for Medical, Dental, and Vision
- AD&D, LT & ST Disability, and Life Insurance
- Empower 401K Plan
- Additional Perks for Learning & Development, Lifestyle Spending, Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!
- International benefits vary by country, including learning & career development perks.