Operations Manager

Position:
Sr. Manager Operations - Local Shops

Company:
talabat

Location:
Egypt, Cairo

Employment type:
Full-time

Work Arrangement:
On-Site

Short Summary:
Operations Manager – NFV is responsible for managing and improving local NFV operations through vendor management, optimizing processes & best practices, and developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally.

Responsibilities:
- Accountable for local NFV operational performance including both commercial & operational KPI's
- Work with Head of NFV to shape the strategy/plan to achieve targets, ensuring regular reviews and reprioritization
- Collaborate with Regional Ops team as the local market ops stakeholder; highlight opportunities, gain support, and share local initiatives
- Work closely with key accounts on performance, opportunities, and leverage relationships to build local market insights
- Scope and deliver local initiatives to improve ops metrics quantified with data analysis
- Consistently review performance, highlighting successes and areas of improvement supported by a target action plan
- Expert in local operational processes/procedures, continually evaluating, simplifying, removing non-value adding tasks, and auditing compliance

Requirement:
- 5-6 years of working experience in the same/similar field
- Direct line management experience
- Ability to build relationships, motivate peers, and manage upwards
- Proficient in Tableau; knowledge of Excel and/or Looker is a plus
- Very good analytical skills
- Excellent communicator and collaborator at all levels
- Execution-focused with a proven record of success in complex environments
- Results-driven, high-performing, high-quality work attitude

Benefits:
- Total compensation may include other benefits and equity and/or variable bonuses for pre-defined roles.