Customer Account Executive

Position:
Customer Account Executive

Company:
Tailscale

Compensation:
CAN Pay Range (OTE) $201,000 - $201,000 CAD

Location:
Canada, Toronto

Employment type:
Not specified

Work Arrangement:
Hybrid (3 days/week in-office)

Short Summary:
Join Tailscale's rapidly growing Sales team as a Customer Account Executive, responsible for expanding and renewing customer accounts, educating clients on new features, and ensuring successful adoption of Tailscale.

Responsibilities:
- Become an expert in how Tailscale helps customers.
- Build a credible pipeline every quarter by engaging with clients on upsells and renewals.
- Own an upsell and renewal number across your accounts.
- Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle.
- Generate short-term results while maintaining annual pipeline coverage.
- Provide accurate weekly forecasting & revenue delivery.
- Create mutual action/success plans with prospective and existing customers.
- Participate in video-recorded customer meetings for training and quality improvement.

Requirement:
- Up to 1 year of quota-carrying or closing experience in an AE or AM role.
- Strong desire to join a high-growth software startup in a fully remote role.
- Experience selling developer and/or technical products, especially in a product-led growth (PLG) motion.
- Ability to manage multiple opportunities simultaneously with a strong track record of meeting and exceeding quota.
- Experience using Gong or similar tools for collaboration and pipeline management.
- Proactive from lead to close.

Benefits:
- Inclusive, flexible environment.
- Competitive total compensation package including base salary, equity, and variable commission.
- Comprehensive group benefits with no waiting period.
- Employer-funded retirement contributions.
- Support for personal and professional development with $1500 USD annually.
- Paid time off and a flexible program.
- Build-your-own home office setup with a company-owned laptop and reimbursement for internet.
- Paid parental leave program.