Senior Experience Planning & Merchandising Associate Manager

Position:
Senior Experience Planning & Merchandising Associate Manager

Company:
Sony Interactive Entertainment

Compensation:
$101,700 - $152,500 USD

Location:
United States, San Mateo, CA

Employment type:
Not specified

Work Arrangement:
Hybrid

Short Summary:
Join the Experience team at Sony Interactive Entertainment, dedicated to enhancing PlayStation’s subscription services, particularly PlayStation Plus. This role focuses on optimizing customer experiences and driving subscriber engagement through effective merchandising strategies.

Responsibilities:
- Develop and execute an Experience plan integrating cross-functional team priorities.
- Support the Merchandising team in planning and executing merchandising activities.
- Participate in weekly stand-ups to track progress on key initiatives.
- Collaborate on merchandising activity from campaign briefs to post-mortems.
- Maintain evergreen merchandising experiences and optimize processes.
- Foster cross-functional collaboration to achieve visibility and buy-in for the Experience plan.
- Stay updated on trends in digital commerce and merchandising.

Requirement:
- 3+ years in a similar role with organizational & planning responsibilities.
- Bachelor’s degree or equivalent.
- Strong project management skills and experience with project management tools.
- Proven record of delivering go-to-market plans for campaigns.
- Strong interpersonal skills and experience working cross-functionally.
- Comfort in using self-serve analytics tools.

Benefits:
- Top-tier benefits package including medical, dental, vision, matching 401(k), paid time off, wellness program, and employee discounts for Sony products.
- Eligibility for a bonus package.