DevOps Lead

Position:
DevOps Lead/Head

Company:
Softsich

Location:
Ukraine (Remote or offices in Warsaw)

Employment type:
Fulltime

Short Summary:
Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re looking for an experienced DevOps Lead/Head to grow with us and shape high-load, data-driven solutions used by international partners.

Responsibilities:
- Owning and managing cloud infrastructure across production, staging, and development environments.
- Designing, implementing, and maintaining CI/CD pipelines and deployment automation.
- Ensuring production stability, high availability, and scalability of all platform services.
- Configuring and maintaining monitoring, alerting, and observability tooling.
- Leading incident response for infrastructure-related issues and driving post-incident reviews.
- Planning and executing capacity management to support platform growth.
- Optimizing infrastructure costs: tracking spend, eliminating waste, right-sizing resources.
- Maintaining disaster recovery procedures, runbooks, and on-call readiness.
- Coordinating with development teams on infrastructure requirements and service dependencies.
- Managing developer tooling and internal platform services to support engineering productivity.
- Ensuring security best practices and compliance requirements across infrastructure.
- Continuously improving deployment processes, reliability, and operational efficiency.
- Leading, mentoring, and growing a team of infrastructure engineers.
- Validating and challenging technical estimates to ensure realistic commitments and early risk visibility.
- Reviewing team output for quality, completeness, and alignment with technical standards.

Requirement:
- 5+ years of experience in infrastructure, DevOps, or platform engineering roles, including at least 2 years in a lead or senior position.
- Strong hands-on experience with AWS (EC2, RDS, S3, ECS/EKS, Lambda, VPC, IAM, CloudFront, Route53, ElastiCache, SQS/SNS).
- Experience with AWS Organizations (multi-account management, SCPs, consolidated billing).
- Proficiency with Infrastructure as Code tools (Terraform, Ansible).
- Deep knowledge of Docker and Kubernetes (autoscaling, network policies, cluster management).
- Experience with Helm, ArgoCD (GitOps workflows), GitLab CI or GitHub Actions.
- Strong monitoring expertise (Datadog, Prometheus, Grafana, ELK, PagerDuty, JSM).
- Experience with Cloudflare (CDN, WAF, DDoS mitigation, Zero Trust).
- Solid networking fundamentals (DNS, ALB/NLB, VPN, VPC peering, firewalls).
- Strong security practices (IAM, Secrets Manager/Vault, CSPM, patch management, compliance readiness).
- Experience with high-load systems, load testing (k6, Locust, Gatling), capacity planning.
- Experience with databases (RDS PostgreSQL/MySQL, DocumentDB, Redshift, Redis/ElastiCache, Kafka).
- Strong Linux administration and scripting skills (Bash, Python).
- Proven ability to mentor engineers and validate technical estimates.
- Strong communication skills and ability to proactively surface risks.

Benefits:
- Flexible schedule and remote format or offices in Warsaw.
- 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
- A supportive, friendly team where knowledge-sharing is part of the culture.
- Coverage for professional events and learning.
- Birthday greetings, team buildings, and warm human connection beyond work.