Onsite Merchant Support Specialist
ShipBob · Supply Chain and Fulfillment Technology
- Location: Rancho Cucamonga (United States of America)
- Work arrangement: on site
- Employment type: Full Time
- Salary: up to $50k USD/yr
- Seniority: middle
- Posted:
Job description
Position:
Onsite Warehouse Support Specialist
Company:
ShipBob
Compensation:
Up to $50,000 base salary, with eligibility for participation in the Company's discretionary bonus plan.
Location:
United States, Rancho Cucamonga, California
Employment type:
Not specified
Work Arrangement:
Onsite
Short Summary:
As a member of the ShipBob Team, you will help monitor and complete inventory control activities for all ShipBob merchants at partner fulfillment centers, ensuring a great merchant experience while supporting operations.
Responsibilities:
- Run daily cycle counting and inventory control processes.
- Investigate inventory discrepancies and report significant issues.
- Perform physical location checks and reconcile inventory variances.
- Respond to merchant requests via ticketing system within 2-hour SLA.
- Communicate updates and relay operational information to management.
- Present weekly performance reports during business reviews.
- Comply with food safety and compliance policies.
Requirement:
- 2+ years of experience with ICQA processes in a 3PL or warehousing environment.
- Proficiency with Warehouse Management System software.
- Effective written and verbal communication skills.
- Excellent time-management and prioritization skills.
- Ability to lift 50 lbs and stand/walk for extended periods.
Benefits:
- Medical, Dental, Vision & Basic Life Insurance
- Paid Maternity/Parental Leave Program
- Paid Holidays & Flexible Time Off Program
- Paid Sick Leave
- Wellness Days (1 day/quarter)
- 401K Match
- Comprehensive Benefits Package
Onsite Warehouse Support Specialist
Company:
ShipBob
Compensation:
Up to $50,000 base salary, with eligibility for participation in the Company's discretionary bonus plan.
Location:
United States, Rancho Cucamonga, California
Employment type:
Not specified
Work Arrangement:
Onsite
Short Summary:
As a member of the ShipBob Team, you will help monitor and complete inventory control activities for all ShipBob merchants at partner fulfillment centers, ensuring a great merchant experience while supporting operations.
Responsibilities:
- Run daily cycle counting and inventory control processes.
- Investigate inventory discrepancies and report significant issues.
- Perform physical location checks and reconcile inventory variances.
- Respond to merchant requests via ticketing system within 2-hour SLA.
- Communicate updates and relay operational information to management.
- Present weekly performance reports during business reviews.
- Comply with food safety and compliance policies.
Requirement:
- 2+ years of experience with ICQA processes in a 3PL or warehousing environment.
- Proficiency with Warehouse Management System software.
- Effective written and verbal communication skills.
- Excellent time-management and prioritization skills.
- Ability to lift 50 lbs and stand/walk for extended periods.
Benefits:
- Medical, Dental, Vision & Basic Life Insurance
- Paid Maternity/Parental Leave Program
- Paid Holidays & Flexible Time Off Program
- Paid Sick Leave
- Wellness Days (1 day/quarter)
- 401K Match
- Comprehensive Benefits Package
Skills
- communication_skills
- time_management
Languages
EN
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