Area Manager

Position:
Area Manager, Fulfillment Operations

Company:
ShipBob

Compensation:
$65,000–$75,000

Location:
United States, Fort Worth, Texas

Employment type:
Not specified

Work Arrangement:
Not specified

Short Summary:
As a member of the ShipBob Team, you will grow with an ownership mindset, collaborate with peers and leaders, and experience a high-performance culture with a clear purpose.

Responsibilities:
- Manage, build, and develop a team of 30+ warehouse associates (Temp and FTE).
- Review weekly work forecasts and identify productivity requirements to meet overall building objectives.
- Partner with other Area Managers to balance labor ensuring efficient shift operations.
- Own operational metric reporting, including VCPO, UPH, OPH, on-time receiving and shipping, merchant SLAs, and Injury Rate.
- Identify areas for improvement, troubleshoot problems, and implement solutions.
- Ensure teams are properly trained on processes and procedures.
- Assign tasks, provide coaching and accountability, and motivate the team towards achieving performance goals.
- Develop Lead talent ensuring Lead associates are provided necessary tools, training, and resources.
- Actively foster employee engagement onsite.
- Review and approve associate timecards daily.
- Serve as the contact for escalated issues.
- Support all safety programs and OSHA compliance.
- Supervise daily workflows to ensure compliance with safety and quality procedures.

Requirement:
- 2+ years of people management and operational leadership experience within a high-volume 3PL fulfillment environment.
- Preferred experience in ecommerce, retail, and manufacturing industries.
- Ability to manage performance, deliver feedback, train and develop talent.
- Solid computer skills and working knowledge of Microsoft Word, Excel, PowerBI, and TMS systems.
- Strong analytical skills and experience tracking and achieving KPIs.
- Excellent attention to detail and communication skills.
- Ability to lift up to 50 lbs without restriction.

Benefits:
- Medical, Dental, Vision & Basic Life Insurance
- Paid Maternity/Parental Leave Program
- Paid Holidays & Flexible Time Off Program
- Paid Sick Leave
- Wellness Days (1 day/quarter)
- 401K Match
- Comprehensive Benefits Package