Instrument Support Technician

Position:
GCS Instrument Support Service Technician I

Company:
Roche

Compensation:
45,400.00 - 84,400.00 USD Annual

Location:
United States, Tucson

Employment type:
Full time

Work Arrangement:
Not specified

Short Summary:
As a member of the Global Customer Support (GCS) Instrument Support team, responsible for maintenance, troubleshooting, repairs, installation, and technical support of all released internal instrumentation.

Responsibilities:
- Performs scheduled preventative maintenance and other required maintenance on released instrumentation.
- Diagnoses and performs repairs on Roche released internal instruments at both internal and external sites.
- Installs new released instrumentation including all peripherals.
- Assists with removal of decommissioned instrumentation and PCs.
- Performs calibrations on released instrumentation when required.
- Ensures compliance of calibration for different tools and systems in the Research and Development laboratories.
- Completes and submits all required service documentation.
- Monitors work to ensure quality and promotes Quality First Time.

Requirement:
- High School Diploma and 2 years of technical school or equivalent military training or work experience.
- Successful training or certification as defined by RD Services Leadership and policy.
- Knowledge of electronics, electro-mechanical systems, and information technology.
- Ability to read and understand electrical, mechanical, assembly drawings, specifications, and technical procedures.
- Excellent customer service skills and ability to communicate effectively with stakeholders.

Benefits:
- Discretionary annual bonus based on individual and Company performance.
- Qualifies for various benefits as detailed in the provided link.