Strategic Customer Success Consultant
Quantum Metric · Digital Analytics
- Work arrangement: fully remote
- Employment type: Full Time
- Salary: €65k - €115k EUR/yr
- Seniority: senior
- Posted:
Job description
Position:
Senior/Strategic Digital Analytics Consultant
Company:
Quantum Metric
Compensation:
€65,000 - €115,000 a year
Salary will be based on experience:
- Senior Digital Analytics Consultant: €65,000 - €90,000 base
- Strategic Digital Analytics Consultant: €85,000 - €115,000 base
Both levels are bonus eligible
Location:
Spain, Madrid
Employment type:
Full-time
Work Arrangement:
Remote
Short Summary:
As a Strategic Customer Success Business Consultant, you will serve as a premier strategic advisor for Quantum Metric’s most complex enterprise accounts, driving customer activation and operationalization while shaping how clients leverage technology.
Responsibilities:
- Drive Strategic Customer Outcomes: Align digital strategies with customer business outcomes.
- Pioneer AI & Scalable Value: Automate analytical workflows and translate insights into service offerings.
- Orchestrate Enterprise Domain Activation: Engage with IT and Engineering teams to drive domain-specific activation.
- Surface Transformational Insights: Develop optimization strategies and establish benchmarks for value realization.
- Serve as Enterprise Subject Matter Expert: Advise on high-stakes client engagements and evolve consulting methodologies.
- Mentor and Elevate the Practice: Share expertise and drive team enablement.
- Proactively Safeguard Strategic Engagements: Identify and remediate account risks.
Requirement:
- Domain Expertise: Experience in Site Observability, Call Center Optimization, or Internal Applications.
- AI Proficiency: Ability to leverage AI technologies for process automation.
- SQL & Data Engineering: Proficient in SQL and data engineering pipelines.
- Experience: 8+ years in digital analytics or related fields.
- Communication Excellence: Strong verbal and written skills for executive presentations.
- Self-Starter: Proactive with a collaborative mindset.
- Travel: Ability to travel up to 10% for client engagements.
Benefits:
- One-time Home-Office Stipend
- Monthly Business Expense Stipend
- Stock Options
- Unlimited Paid Time Off policy
- Flexible Schedules
- Work From Home
- Private Medical Insurance - 100% Employer Paid
- Encouraging and collaborative culture
Senior/Strategic Digital Analytics Consultant
Company:
Quantum Metric
Compensation:
€65,000 - €115,000 a year
Salary will be based on experience:
- Senior Digital Analytics Consultant: €65,000 - €90,000 base
- Strategic Digital Analytics Consultant: €85,000 - €115,000 base
Both levels are bonus eligible
Location:
Spain, Madrid
Employment type:
Full-time
Work Arrangement:
Remote
Short Summary:
As a Strategic Customer Success Business Consultant, you will serve as a premier strategic advisor for Quantum Metric’s most complex enterprise accounts, driving customer activation and operationalization while shaping how clients leverage technology.
Responsibilities:
- Drive Strategic Customer Outcomes: Align digital strategies with customer business outcomes.
- Pioneer AI & Scalable Value: Automate analytical workflows and translate insights into service offerings.
- Orchestrate Enterprise Domain Activation: Engage with IT and Engineering teams to drive domain-specific activation.
- Surface Transformational Insights: Develop optimization strategies and establish benchmarks for value realization.
- Serve as Enterprise Subject Matter Expert: Advise on high-stakes client engagements and evolve consulting methodologies.
- Mentor and Elevate the Practice: Share expertise and drive team enablement.
- Proactively Safeguard Strategic Engagements: Identify and remediate account risks.
Requirement:
- Domain Expertise: Experience in Site Observability, Call Center Optimization, or Internal Applications.
- AI Proficiency: Ability to leverage AI technologies for process automation.
- SQL & Data Engineering: Proficient in SQL and data engineering pipelines.
- Experience: 8+ years in digital analytics or related fields.
- Communication Excellence: Strong verbal and written skills for executive presentations.
- Self-Starter: Proactive with a collaborative mindset.
- Travel: Ability to travel up to 10% for client engagements.
Benefits:
- One-time Home-Office Stipend
- Monthly Business Expense Stipend
- Stock Options
- Unlimited Paid Time Off policy
- Flexible Schedules
- Work From Home
- Private Medical Insurance - 100% Employer Paid
- Encouraging and collaborative culture
Skills
- data_science/data_engineering
- sql
Languages
EN
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