Research & Data Administrator

Position:
Research & Data Administrator

Company:
Procore Technologies

Location:
Costa Rica, Heredia

Employment type:
Full-time

Work Arrangement:
Hybrid (3 days in office, 2 days remote)

Short Summary:
As a Research & Data Administrator, you’ll partner with your team and key Customer Success Team members to ensure customers receive legally compliant documents. This role requires attention to detail, problem-solving skills, and effective communication.

Responsibilities:
- Search property information through online county websites and other tools
- Interact with customers via messaging system
- Work on deadlines prioritized by SLA with customers
- Update job information in the database through data entry
- Correct inaccuracies and fill in gaps based on customer data

Requirement:
- Fluent English speaker required
- Ability to communicate clearly and professionally with clients
- Proactive problem-solver with strong attention to detail
- Comfortable with routine tasks and able to work efficiently
- Enjoy learning new tools and collaborating with a team

Benefits:
- Generous paid time off and leave options
- Healthcare coverage
- Career development programs