Martech Director

Position:
Martech Director

Company:
Polymarket

Location:
United States, New York

Employment type:
Full time

Work Arrangement:
On-site

Short Summary:
Polymarket is seeking a Martech Director to enhance its martech stack and lifecycle program. This role involves owning the technical and operational aspects of the lifecycle program, ensuring reliable operations, and building a forward-looking stack roadmap.

Responsibilities:
- Own the Lifecycle martech stack as primary admin: configuration, integrations, troubleshooting, and deployment standards across all lifecycle tracks.
- Build and maintain campaign orchestration logic across acquisition, retention, and reactivation, evolving toward fully automated execution using data signals and AI.
- Manage integrations between the martech stack and upstream data pipelines, partnering with the central data team.
- Audit and maintain CRM data hygiene, ensuring accurate segmentation inputs.
- Translate stack gaps and capability needs into a prioritized roadmap, presenting recommendations to growth leadership.
- Set and enforce operational standards for the retention program, including QA processes and experimentation cadence.

Requirement:
- 5+ years in marketing automation, martech, or CRM operations, with hands-on experience owning the technical layer.
- Proven experience owning data pipelines and integrations in a martech context.
- Deep platform administration experience across major marketing automation and CRM tools.
- Experience setting operational and QA standards for a mature lifecycle program.
- Ability to think architecturally about the martech stack and make informed build vs. buy decisions.
- Clear instincts about data ownership and collaboration with a central data team.
- (Plus) Hands-on experience with AI or programmatic personalization in lifecycle programs.

Benefits:
- Competitive salary & equity
- Unlimited PTO
- Full Health, Vision, & Dental coverage
- 401k match
- Hardware setup: new MacBook Pro, big display, & accessories