Senior Site Reliability Engineer

Position:
Senior Site Reliability Engineer

Company:
Ping Identity

Location:
Italy - Remote

Employment type:
Not specified

Work Arrangement:
Remote

Short Summary:
At Ping Identity, we believe in making digital experiences both secure and seamless for all users. We are seeking a Senior Site Reliability Engineer to join the Recognize Platform team, owning the infrastructure that powers Ping's authentication and authorization services across production EKS clusters globally.

Responsibilities:
- Drive deployment automation across production and test EKS clusters using GitOps (Flux/ArgoCD)
- Take ownership of infrastructure requirements and coordinate the maintenance backlog
- Collaborate closely with delivery engineers, product owners, and software developers across teams
- Build and maintain a scalable, automated platform foundation across production and development environments
- Integrate and extend AI agents to accelerate internal engineering workflows — from incident triage to deployment pipelines
- Contribute to identity-focused platform infrastructure, supporting Ping's authentication and authorization services

Requirement:
- Proven professional experience as an SRE/DevOps Engineer
- Solid experience with infrastructure automation and configuration management (Helm, Terraform, Crossplane)
- Working knowledge of Kubernetes, Istio, and Flux (GitOps workflows)
- Hands-on experience deploying and operating container workloads on EKS
- Experience building operational awareness through monitoring and alerting (New Relic, Splunk, PagerDuty)
- Active use of AI agents and LLM-based tooling in daily engineering work
- Familiarity with secrets management best practices — SOPS and AWS KMS in particular
- Practical knowledge of CI/CD tools, ideally CircleCI

Benefits:
- Generous PTO & Holiday Schedule
- Parental Leave
- Progressive Healthcare Options
- Retirement Programs
- Opportunity for Education Reimbursement
- Commuter Offset (Specific locations)