Field Care Coordinator

Position:
Field Care Coordinator / Field Case Management

Company:
Pair Team

Compensation:
$30/hr

Location:
United States, Huntington Beach, California

Employment type:
Full-time

Work Arrangement:
Field-based

Short Summary:
Pair Team is expanding its partnership with a health plan through a new field-based care management pilot focused on improving patient engagement and access to care. The Field Care Coordinator plays a critical role in bringing care directly to members at home and in the community.

Responsibilities:
- Serve as the primary point of contact for members with complex medical, behavioral, and social needs
- Meet members in person at their homes, in the community, or at partner organizations
- Conduct in-person visits to assess member needs and provide ongoing support
- Coordinate services, appointments, and referrals across various resources
- Support care continuity by collaborating with internal care team members
- Identify and address barriers to care
- Develop and maintain individualized care plans
- Maintain accurate documentation of all member interactions
- Advocate for member needs within healthcare and social support systems
- Participate in collaborative care meetings

Requirement:
- 1+ years of professional experience in case management, care coordination, or community-based services
- Physical location in or near Orange County
- Reliable transportation for regular field visits
- Valid driver’s license and current auto liability insurance
- Strong understanding of cultural fluency
- High degree of empathy and ability to remain patient
- Excellent organizational skills and attention to detail
- Strong technical skills and comfort learning new systems

Benefits:
- Comprehensive health, vision & dental insurance
- 401k
- Monthly $100 work from home expense stipend
- Gas reimbursements for on-site engagement days
- Flexible vacation policy
- Equipment provided for the role
- Opportunity for rapid career progression