Senior Product Operations Specialist

Position:
Senior Product Operations Specialist

Company:
Mercury

Compensation:
- US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $121,700 - $152,100
- US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $109,500 - $136,900
- Canadian employees (any location): 115,000 CAD - 143,700 CAD

Location:
United States (San Francisco, CA, New York, NY, Portland, OR) or Remote within Canada

Employment type:
Not specified

Work Arrangement:
Not specified

Short Summary:
Product Operations plays a crucial role in Mercury's product organization, focusing on building operating systems and programs that allow product teams to concentrate on innovation in banking. The Senior Product Operations Specialist will manage high-impact operating programs and improve processes as the company grows.

Responsibilities:
- Own Mercury's Product Launch Program, ensuring clear ownership and high-quality launches.
- Lead the New Grad PM Rotational Program, coordinating rotations and enhancing the development experience.
- Build and Own PM Onboarding, improving the onboarding experience for new Product Managers.
- Drive Product Culture programming to strengthen Mercury's product culture through various initiatives.
- Lead complex, cross-functional programs across multiple departments to maintain momentum and clarity.

Requirement:
- 3–5 years of experience in Product Operations, Program Management, or similar roles in high-growth tech companies.
- Proven track record of managing cross-functional programs from concept to execution.
- Strong systems thinking and a proactive approach to improving processes.
- Excellent judgment and ability to operate in ambiguity.
- Strong organizational skills and attention to detail.
- A product mindset with a focus on user needs and continuous improvement.
- A bias toward action with sound judgment in fast-paced environments.

Benefits:
Not specified