Customer Service Representative
GN Store Nord A/S · Audio and Hearing Solutions
- Location: Helsinki (Finland)
- Work arrangement: hybrid
- Employment type: Part Time
- Seniority: middle
- Posted:
Job description
Position:
Customer Service Representative, Hearing
Company:
GN Group
Location:
Finland, Helsinki
Employment type:
Part time
Work Arrangement:
60% onsite, expected to change to 100% from February 2027
Short Summary:
The purpose of this position is to deliver a high-quality customer experience to GN Hearing customers in Finland, supporting the organizational goal to provide reliable service in the industry.
Responsibilities:
- Process incoming customer orders ensuring accuracy and timely fulfillment- Coordinate returns and repairs, respond to customer inquiries- Monitor order status throughout the fulfillment process- Perform basic invoicing tasks- Collaborate with various departments for timely order fulfillment- Maintain product and systems knowledge to support customers
Requirement:
- Excellent verbal and written communication skills in Finnish and English; Swedish is a plus- Ability to take responsibility for tasks and achieve results with quality and professionalism- Strong problem-solving skills and attention to detail- Structured, data-oriented, and team-oriented approach
Benefits:
- Inclusive recruitment process- Opportunities for personal and professional growth within the organization
Customer Service Representative, Hearing
Company:
GN Group
Location:
Finland, Helsinki
Employment type:
Part time
Work Arrangement:
60% onsite, expected to change to 100% from February 2027
Short Summary:
The purpose of this position is to deliver a high-quality customer experience to GN Hearing customers in Finland, supporting the organizational goal to provide reliable service in the industry.
Responsibilities:
- Process incoming customer orders ensuring accuracy and timely fulfillment- Coordinate returns and repairs, respond to customer inquiries- Monitor order status throughout the fulfillment process- Perform basic invoicing tasks- Collaborate with various departments for timely order fulfillment- Maintain product and systems knowledge to support customers
Requirement:
- Excellent verbal and written communication skills in Finnish and English; Swedish is a plus- Ability to take responsibility for tasks and achieve results with quality and professionalism- Strong problem-solving skills and attention to detail- Structured, data-oriented, and team-oriented approach
Benefits:
- Inclusive recruitment process- Opportunities for personal and professional growth within the organization
Skills
- communication_skills
- customer_service
Languages
FI, EN
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