Fulfillment Operations Intern

Emma – The Sleep Company · E-commerce

Job description

Position:
Fulfillment Operations Intern

Company:
Emma – The Sleep Company

Compensation:
1250€ monthly (including meal allowance and Coverflex benefits)

Location:
Germany, Frankfurt

Employment type:
Internship

Work Arrangement:
Hybrid

Short Summary:
Join Emma, the world’s largest direct-to-consumer sleep brand, as a Fulfillment Operations Intern. Support day-to-day operations across Central European markets, ensuring reliable and efficient delivery of customer orders.

Responsibilities:
- Support day-to-day fulfilment operations across Central European markets.
- Work closely with warehouses, carriers, and internal teams to resolve operational issues.
- Analyze logistics performance and key KPIs, identifying deviations and supporting improvement measures.
- Contribute to projects aimed at improving delivery performance and operational efficiency.
- Support the implementation and optimization of logistics processes and reporting tools.
- Collaborate with cross-functional and international teams.
- Take ownership of analyses and smaller projects in an international e-commerce logistics environment.

Requirement:
- Currently pursuing a degree in Business Administration, Supply Chain Management, Logistics, Engineering, Data Analytics, or a related field.
- Strong analytical skills and experience with data.
- Proficient in Excel; experience with Power BI, SQL, or similar tools is a plus.
- Structured, detail-oriented, and able to manage multiple topics.
- Proactive, solution-oriented mindset.
- Clear communication skills and ability to work with diverse teams.
- Fluent in English; German or another European language is a plus.
- Eager to learn in a fast-paced environment.

Benefits:
- Employee discount on Emma products for yourself, friends, and family.
- Private health insurance including dental care.
- In-house Portuguese classes from beginner to advanced level.
- Opportunities for personal and company growth.
- Responsibility and decision-making authority from day one.
- Work and learn from experts in diverse fields.
- Exciting company events.

Skills

  • analytics
  • excel
  • power_bi
  • sql

Languages

EN, DE

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Fulfillment Operations Intern — Emma – The Sleep Company | RVC