Senior Manager

Position:
Sr. Manager, Professional Services - Custom Development & AI

Company:
Egnyte

Compensation:
$150k to $175k annually

Location:
United States, Remote

Employment type:
Not specified

Work Arrangement:
Remote

Short Summary:
Egnyte is seeking a Senior Manager to lead Custom Development and AI practices within their Professional Services organization, focusing on building and leading a team of technical consultants and AI specialists.

Responsibilities:
- Lead, mentor, and grow a team of custom development and AI consultants.
- Own the delivery and quality of the Custom Development and AI technical practices.
- Engage directly with customers during pre-sales architecture reviews and throughout the engagement lifecycle.
- Stay current with the rapidly evolving AI landscape and translate that knowledge into actionable guidance.
- Collaborate with Sales, Product, and Customer Success teams to identify expansion opportunities.
- Establish and document best practices, delivery frameworks, and reusable solution patterns.
- Track team performance, manage resource planning, and ensure timely project delivery.

Requirement:
- 10+ years of overall experience, with at least 5 years in a customer-facing Technology Consulting or Professional Services role.
- 3+ years of hands-on experience with AI technologies, including large language models and prompt engineering.
- Proficiency in Python and React for building custom integrations.
- Experience with cloud platforms (AWS, Azure, or Google Cloud).
- Proven people management experience and strong understanding of data privacy and security.
- Excellent communicator with a record of meeting delivery objectives.
- Bachelor’s degree in Computer Science, Engineering, or a related field.

Benefits:
- Competitive salaries and comprehensive benefits.
- Company equity depending on role and level.
- Flexible hours and generous time off (RTO).
- Paid holidays and sick time.
- 401(k) with company match.
- Health Savings Account (HSA) with employer contribution.
- Up to 12 weeks of paid Parental and 10 weeks Adoption Leave.
- Gym, cell phone, and internet reimbursement.
- Free well-being apps and access to Employee Assistance Program (EAP).
- Discounts on pet insurance, electronics, theme park tickets, and more.
- One Medical virtual care for healthcare access across the country.