Senior Customer Engineer
Cloudflare · Cybersecurity
- Location: Shenzhen (China)
- Work arrangement: hybrid
- Employment type: Full Time
- Seniority: senior
- Posted:
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Job description
Position:
Senior Customer Engineer
Company:
Cloudflare
Location:
China, Shenzhen
Employment type:
Full Time
Work Arrangement:
Remote
Short Summary:
At Cloudflare, we are on a mission to help build a better Internet. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy, acting as a trusted advisor throughout the customer lifecycle.
Responsibilities:
- Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs).
- Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous relationship with key stakeholders.
- Own the long-term technical relationship, ensuring alignment between the customer’s evolving business goals and our product roadmap.
- Carry a variable quota tied to new business acquisition and account growth.
- Leverage AI agents and internal platforms to automate routine tasks, reclaiming time for strategic customer advisory.
Requirement:
- Customer-facing technical experience.
- Broad web security and networking expertise.
- Quota-carrying commercial experience.
- Strong presentation skills.
- English and Cantonese fluency.
- Cloudflare platform experience.
- AI knowledge, and proficiency in Python or JavaScript.
Benefits:
- Competitive base salary and a variable commission structure tied to successful execution of commercial targets.
- Opportunities to work on meaningful projects that protect the free and open Internet.
Senior Customer Engineer
Company:
Cloudflare
Location:
China, Shenzhen
Employment type:
Full Time
Work Arrangement:
Remote
Short Summary:
At Cloudflare, we are on a mission to help build a better Internet. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy, acting as a trusted advisor throughout the customer lifecycle.
Responsibilities:
- Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs).
- Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous relationship with key stakeholders.
- Own the long-term technical relationship, ensuring alignment between the customer’s evolving business goals and our product roadmap.
- Carry a variable quota tied to new business acquisition and account growth.
- Leverage AI agents and internal platforms to automate routine tasks, reclaiming time for strategic customer advisory.
Requirement:
- Customer-facing technical experience.
- Broad web security and networking expertise.
- Quota-carrying commercial experience.
- Strong presentation skills.
- English and Cantonese fluency.
- Cloudflare platform experience.
- AI knowledge, and proficiency in Python or JavaScript.
Benefits:
- Competitive base salary and a variable commission structure tied to successful execution of commercial targets.
- Opportunities to work on meaningful projects that protect the free and open Internet.
Skills
- javascript
- networking
- python
Languages
EN, ZH
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