Manager, Solutions Architect

Position:
Manager, Solutions Architect (Deployment)

Company:
Axon

Location:
United States, Scottsdale, Arizona

Employment type:
Not specified

Work Arrangement:
Hybrid - Must report into one of our Hub locations (Scottsdale AZ, Seattle WA, Boston MA, Atlanta GA)

Short Summary:
As a Manager, Solutions Architects, you’ll lead a team focused on delivering technical excellence in solution architecture across Axon’s Real-Time Operations (RTO) offerings. You will spend approximately 80% of your time leading the team and managing project delivery, and 20% supporting complex client engagements.

Responsibilities:
- Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.
- Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.
- Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
- Analyze and review IT system architectures to scope and recommend technical solutions.
- Partner with customers and internal stakeholders to ensure successful project implementation and integration.
- Participate in hiring and onboarding of new Solutions Architects.
- Ensure timely and effective project execution aligned with Axon’s solution architecture standards.
- Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.
- Champion continuous process improvement in architecture, customer delivery, and team operations.

Requirement:
- Bachelor’s degree or equivalent experience.
- 4–6 years of experience in solution architecture or related technical leadership roles.
- 1–3 years of direct supervisory or team leadership experience.
- Expertise in solution architecture frameworks, cloud technologies, and systems integration.
- Effective communication skills across technical and non-technical audiences, including clients.
- Experience in project management and business process analysis.
- Basic understanding of integration coding methodologies.
- Experience in the public safety sector preferred (e.g., RMS/CAD implementations).
- Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance.

Benefits:
- Competitive salary and 401k with employer match.
- Discretionary paid time off.
- Paid parental leave for all.
- Medical, Dental, Vision plans.
- Fitness Programs.
- Emotional & Mental Wellness support.
- Learning & Development programs.
- Employee Resource Groups (ERGs).
- Snacks in our offices.